diff --git a/mozilla/webtools/bugzilla/docs/xml/faq.xml b/mozilla/webtools/bugzilla/docs/xml/faq.xml
index c9c8badb93b..59cb330d92d 100644
--- a/mozilla/webtools/bugzilla/docs/xml/faq.xml
+++ b/mozilla/webtools/bugzilla/docs/xml/faq.xml
@@ -684,9 +684,9 @@ perl -pi -e 's@#\!/usr/bin/perl@#\!/usr/local/bin/perl@' *cgi *pl
             First, make sure cookies are enabled in the user's browser.
           </para>
           <para>
-            If that doesnīt fix the problem, it may be that
-            the userīs ISP implements a rotating proxy server. This causes
-            the userīs effective IP address (the address which the Bugzilla server
+            If that doesn't fix the problem, it may be that
+            the user's ISP implements a rotating proxy server. This causes
+            the user's effective IP address (the address which the Bugzilla server
             perceives him coming from) to change periodically. Since
             Bugzilla cookies are tied to a specific IP address, each time
             the effective address changes, the user will have to log in again.