1329 lines
49 KiB
HTML
1329 lines
49 KiB
HTML
/* -*- Mode: HTML; tab-width: 8; indent-tabs-mode: nil -*-
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The contents of this file are subject to the Netscape Public License
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Version 1.0 (the "NPL"); you may not use this file except in
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compliance with the NPL. You may obtain a copy of the NPL at
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http://www.mozilla.org/NPL/
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Software distributed under the NPL is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the NPL
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for the specific language governing rights and limitations under the
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NPL.
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The Initial Developer of this code under the NPL is Netscape
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Communications Corporation. Portions created by Netscape are
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Copyright (C) 1998 Netscape Communications Corporation. All Rights
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Reserved.
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*/
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
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<HTML>
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<HEAD>
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<TITLE>Account Setup Help</TITLE>
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<LINK REL=STYLESHEET TYPE="text/JavaScript" HREF="hsheet.htm" TITLE="Account Setup">
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</HEAD>
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<BODY TEXT="#000000" BGCOLOR="#FFFFFF" BACKGROUND="../images/bg.gif" LINK="#0000EE" VLINK="#551A8B" ALINK="#0000FF">
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<A NAME="contents"> </A>
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<!-- The layer below contains the Account Setup identifier. -->
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<LAYER NAME = "tagtext" LEFT = 0 TOP = 0 VISIBILITY = SHOW>
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<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=200 ID="nospace">
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<TR><TD HEIGHT=20 VALIGN=MIDDLE BACKGROUND="../images/tag.gif">
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<B CLASS="helptag">ACCOUNT SETUP</B>
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</FONT>
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</TD></TR>
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</TABLE>
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</LAYER>
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<spacer type=vertical size=16>
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<!-- The main text of this Help screen appears below. -->
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<P><B>Contents</B></P>
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<P><A HREF="#introduction">What is Account Setup?</A></P>
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<P><A HREF="#new_account">Creating a New Internet Account</A></P>
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<UL>
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<LI><A HREF="#new_account1">Information You Need to Provide to Account Setup</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#new_account2">Arranging for Payment to your Internet Service Provider</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#new_account3">Specifying What Kind of Modem You Are Using</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#new_account4">Connecting to the Internet Account Server</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#new_account5">Saving Your Account Information</A></LI>
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</UL>
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<P><A HREF="#existing_account">Setting Up Access to An Internet Account You Already
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Have</A></P>
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<UL>
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<LI><A HREF="#existing_account1">Information You Need to Provide to Account Setup</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#existing_account2">Specifying Your Modem</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#existing_account3">Connecting to Your Account</A> </LI>
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</UL>
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<P><A HREF="#troubleshooting">Troubleshooting</A></P>
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<UL>
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<LI><A HREF="#troubleshooting1">I'm having trouble connecting to the Internet</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#troubleshooting2">I'm having trouble with my modem</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#troubleshooting3">No Dial Tone Present on Telephone Line</A></LI>
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</UL>
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<P><A HREF="#glossary">Glossary</A></P>
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<UL>
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<LI><A HREF="#45">Internet</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#46">Internet Service Provider (ISP)</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#48">Internet Account Plan</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#47">Internet Account</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#mod">Modem</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#49">NNTP Server</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#50">DNS Server</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#51">Domain Name</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#52">Email Login</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#53">POP and SMTP Servers</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#60">IMAP server</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#54">Login Name (User Name)</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#55">Internet Address</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#56">Account Access Number</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#57">Server</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#58">Internet Account Server</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#59">User Profile</A></LI>
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</UL>
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<A NAME="introduction"></A>
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<HR SIZE="4" NOSHADE>
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<P><B>What is Account Setup?</B></P>
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<P>Account Setup is a tool that helps you quickly set up Communicator to access
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the Internet. When you first install Communicator, you can use Account Setup in one of these ways:</P>
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<UL>
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<LI>If you're new to the Internet, you can use Account Setup to help you create an Internet account and set up Communicator to access the account.</LI>
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<spacer type=vertical size=4>
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<LI>If you already have an Internet account, you can use Account Setup to help you quickly set up Communicator to access your account.</LI>
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</UL>
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<P>Once you've set up Communicator to access your Internet account, you can use Account Setup to create additional Internet accounts. To do this, first use the Communicator's Profile Manager to create a new user profile for the account.</P>
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<P>If you share your copy of Communicator with other users, or if you have more than one Internet account, read the document entitled "Working with Multiple User Profiles" in Communicator's Reference Library. The Reference Library is accessible from the Communicator folder or program group. The "Working with Multiple User Profiles" document provides full instructions on how to create multiple user profiles and associate them with specific Internet accounts.</P>
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<P>To use Account Setup, follow through its screens and supply the information that Account
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Setup requests. Account Setup uses the information you provide to automatically configure Communicator to access your account. </P>
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<P>You can leave Account Setup at any time by clicking Exit in the Account Setup navigation bar.</P>
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<TABLE BORDER="0" WIDTH="264">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD WIDTH="169"><A HREF="#new_account">Creating a New Account</A></TD>
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</TR>
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<TR>
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<TD VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
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</TD>
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<TD WIDTH="169">
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<A HREF="#45">Glossary: Internet</A><BR>
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<A HREF="#47">Glossary: Internet Account</A><BR>
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<A HREF="#46">Glossary: Internet Service Provider</A>
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<A HREF="#47">Glossary: User Profile</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="new_account"></A>
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<HR SIZE="4" NOSHADE>
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<P><B>Creating a New Internet Account</B></P>
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<P>You can use Account Setup to quickly create a new Internet account. The process takes only a few minutes. All you need to do is follow through the Account Setup screens and enter the information that Account Setup asks you to provide. </P>
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<P>After you've entered the information Accoaunt Setup needs, it uses your modem and phone line to temporarily connect you to a computer on the Internet called the Internet account server. The Internet account server is specially designed to provide you with easy access to information about the account plans available to you. You can use the Internet account server to "shop" for an Internet account that meets your needs and then create your new account.</P>
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<P>When you are finished using the Internet account server to create your new Internet account, Account Setup disconnects you from the server and configures your computer and Communicator to access the account. Once you've used Account Setup to create your account, you can connect to the Internet just by launching Communicator from the Netscape Communicator folder or program group.</P>
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<P>Before you begin using Account Setup, it's very important to make sure your modem is properly installed, connected to your computer and the phone jack, and turned on. Also, make sure that no other communications programs are using your modem when you use Account Setup. The modem must be available to Account Setup.</P>
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<P>To use Account Setup to create a new Internet account, follow these steps:</P>
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<OL>
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<LI>If Account Setup isn't open already, launch it by double-clicking its icon in
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the Netscape Communicator folder or program group. If you just finished installing
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Communicator, Account Setup should already be open on your screen. In the welcome
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screen, click the Start Account Setup button.</LI>
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<spacer type=vertical size=4>
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<LI>The next screen offers you the choice of going straight to Account Setup or viewing
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a short series of introductory screens that illustrate your connection to the Internet
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and how you can use Account Setup. To view the introductory screens, click Next.
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To go straight to Account Setup, click the Account Setup button in the navigation
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bar.</LI>
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<spacer type=vertical size=4>
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<LI>When you reach the first screen of Account Setup, click the button next to the option
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"I want to create a new Internet account".</LI>
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<spacer type=vertical size=4>
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<LI>In the screens that follow, supply the information that Account Setup requests.
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If you don't understand what information Account Setup is asking you to provide or
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aren't sure what action you are supposed to take, click the Help button.</LI>
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<spacer type=vertical size=4>
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<LI>When you reach the last screen of Account Setup, click the Connect Now button
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connect to the Internet account server, where you can learn about the
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account plans available and create an account.</LI>
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<spacer type=vertical size=4>
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<LI>After Account Setup connects, it loads the Internet Account Server screens in
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the Account Setup window. Follow the instructions in the Internet Account Server
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screens to create an account.</LI>
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<spacer type=vertical size=4>
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<LI>When your account has been successfully created, Account Setup disconnects you from
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the Internet account server and displays a "Congratulations!" screen. In this
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screen, click the Save Account Information button if you want to save a record of your
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account information to a text file on your computer. This includes such information as
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your login, password, dial-up access number, provider domain name and DNS server
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addresses, and so on.</LI>
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<spacer type=vertical size=4>
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<LI>To finish using Account Setup, click Done in the navigation bar. Account Setup then
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automatically sets up Communicator to access your account. Whenever you want to access
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your account, all you have to do is launch Communicator from the Netscape Communicator
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folder or program group.</LI>
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</OL>
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<TABLE BORDER="0">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#new_account1">Information You Need to Provide to Account Setup</A></TD>
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</TR>
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<TR>
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<TD ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
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</TD>
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<TD>
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<A HREF="#existing_account">Setting Up Access to An Internet Account You Already Have</A><BR>
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<A HREF="#47">Glossary: Internet Account</A><A HREF="#45"></A><BR>
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<A HREF="#46">Glossary: Internet Service Provider</A><BR>
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<A HREF="#49">Glossary: Modem</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="new_account1"></A>
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<HR NOSHADE>
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<P><B>Information You Need to Provide to Account Setup</B></P>
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<P>To use Account Setup to create a new Internet account, you need to provide some or
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all of following information:</P>
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<UL>
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<LI>Your name and address.</LI>
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<spacer type=vertical size=4>
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<LI>A credit card number for billing.</LI>
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<spacer type=vertical size=4>
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<LI>Your modem manufacturer and model.</LI>
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<spacer type=vertical size=4>
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<LI>The phone number of the phone line at the location you are connecting from.</LI>
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<spacer type=vertical size=4>
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<LI>Any special dialing settings specific to the location you are connecting from--to
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turn off Call Waiting, access an outside line, or use pulse dialing.</LI>
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</UL>
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<P>Also, before you can create an Internet account, your modem must be installed
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properly, connected, and turned on. If you haven't installed your modem yet, click
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Exit to leave Account Setup.</P>
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<P>After you've installed your modem, connected it to your computer and phone line,
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and turned its power switch on, start Account Setup again by double-clicking its
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icon in the Netscape Communicator folder or program group.</P>
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<TABLE BORDER="0">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#new_account2">Arranging for Payment to your Internet Service Provider</A></TD>
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</TR>
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<TR>
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<TD ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
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</TD>
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<TD>
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<A HREF="#47">Glossary: Internet Account</A><A HREF="#45"></A><BR>
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<A HREF="#46">Glossary: Internet Service Provider</A><BR>
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<A HREF="#49">Glossary: Modem</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="new_account2"></A>
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<HR NOSHADE>
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<P><B>Arranging for Payment to Your Internet Service Provider</B></P>
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<P>Internet accounts that you create using Account Setup are paid for by credit card. When Account Setup connects you to your provider's Internet account server, you can arrange for payment by providing your credit card number. Then, when your account is created, your provider automatically bills you each month for your account.This mechanism enables you to create an Internet account and use it right away.</P>
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<P>To ensure your privacy, Account Setup scrambles your credit card number before
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transmitting it to your provider. Your provider has a unique security key that allows
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it to read your credit card number. In addition, Account Setup does not store your
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credit card information anywhere on your computer. </P>
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<TABLE BORDER="0">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#new_account3">Selecting a Modem</A></TD>
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</TR>
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<TR>
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<TD ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
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</TD>
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<TD>
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<A HREF="#47">Glossary: Internet Account</A><A HREF="#45"></A><BR>
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<A HREF="#46">Glossary: Internet Service Provider</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="new_account3"></A>
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<HR NOSHADE>
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<P><B>Specifying What Kind of Modem You Are Using</B></P>
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<P>Your modem is an important part of your Internet connection. Before you use Account
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Setup, you must install your modem according to the manufacturer's instructions,
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connect it properly to your computer and the phone jack, and turn its power switch
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on.</P>
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<P>Then, when you are using Account Setup, you must specify your modem's manufacturer (for example Hayes, US Robotics, Global Village, and so on) and model (for example, Sportster 28.8, Teleport Gold, Powerport Gold, and so on). This information lets Account Setup configure your connection software properly."</P>
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<P>To specify your modem in Account Setup, follow these steps:</P>
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<OL>
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<LI>Select the modem you want to use from the pop-up up menu on the Account Setup
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screen.</LI>
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<spacer type=vertical size=4>
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<LI>Click Next to move to the next screen.</LI>
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</OL>
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<P>If your modem is not listed in the pop-up menu, follow these steps:</P>
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<OL>
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<LI>Make sure that your modem is properly installed, connected, and turned on.</LI>
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<spacer type=vertical size=4>
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<LI>Click the Modem Setup button, below the pop-up menu. On Windows systems, this opens the Modem Wizard, a tool that will help you specify your modem. Instructions for using the Modem Wizard are provided within that program. On Macintosh systems, clicking Modem Setup opens the Modem Setup tool. Instructions for using Modem Setup are provided in the next Help topic.</LI>
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</OL>
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<P>On Macintosh systems, an item called "Generic" appears in the pop-up modem menu. You should select this item only if you are unable to specify your modem using Modem Setup. The "Generic" setting enables you to connect to your Internet account, but possibly not at optimal speed. </P>
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<TABLE BORDER="0">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#new_account4">Connecting to the Internet Account Server</A></TD>
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</TR>
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<TR>
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<TD ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
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</TD>
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<TD>
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<A HREF="#47">Glossary: Internet Account</A><BR>
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<A HREF="#49">Glossary: Modem</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="new_account4"></A>
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<HR NOSHADE>
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<P><B>Connecting to the Internet Account Server</B></P>
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<P>When you reach the last screen of Account Setup, click the Connect Now button to
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connect to the Internet account server, where you can learn about the account plans available and then create an account.</P>
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<P>When you click Connect Now, Account Setup uses your modem, phone line, and connection software to establish a temporary connection with the Internet account server.
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For this reason, your modem must be installed, connected properly, and turned on before you connect. When the connection is established, Account Setup displays the the Internet account server screens in the Account Setup window. </P>
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<P>Follow the instructions on the Internet account server screens to create an account.</P>
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<TABLE BORDER="0">
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<TR>
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<TH WIDTH="79" ALIGN="LEFT" VALIGN="TOP">
|
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#new_account5">Saving Your Account Information</A></TD>
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</TR>
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<TR>
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<TD WIDTH="79" ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
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|
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</TD>
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<TD>
|
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<A HREF="#47">Glossary: Internet Account</A><BR>
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<A HREF="#48">Glossary: Internet Account Plan</A><BR>
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<A HREF="#46">Glossary: Internet Service Provider (ISP)</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="new_account5"></A>
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|
|
<HR NOSHADE>
|
|
|
|
<P><B>Saving Your Account Information</B></P>
|
|
|
|
|
|
<P>When are done using the Internet account server and have successfully created a new
|
|
Internet account, Account Setup presents its final screen. This screen asks you whether
|
|
you want to save a record of your account information--your login name, password,
|
|
server addresses, and so on--to a text file. </P>
|
|
|
|
<P>Though it's optional, saving such a record of your account information can be very
|
|
useful. If you are concerned about the privacy of this information, print the text
|
|
file or copy it to a diskette, then delete it from your computer.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
|
|
<A NAME="existing_account"></A>
|
|
|
|
<HR SIZE="4" NOSHADE>
|
|
|
|
<P><B>Setting Up Access to an Internet Account
|
|
You Already Have</B></P>
|
|
|
|
<P>If you already have an Internet account, you can use Account Setup to quickly
|
|
set up Communicator and its connection software to access the account. All you need
|
|
to do is follow through the Account Setup screens and enter information that Account
|
|
Setup asks you to provide.</P>
|
|
|
|
<P>Before you begin, it's very important to make sure your modem is properly installed,
|
|
connected to your computer and phone jack, and turned on. Also, make sure that no
|
|
other communications programs are using your modem when you run Account Setup. The
|
|
modem must be available to Account Setup.</P>
|
|
|
|
<P>To set up access to an account you already have, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>If Account Setup isn't open already, launch it by double-clicking its icon in
|
|
the Netscape Communicator folder or program group. If you just finished installing
|
|
Communicator, Account Setup should already be open on your screen. In the welcome
|
|
screen, click the Start Account Setup button.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>The next screen offers you the choice of going straight to Account Setup or viewing
|
|
a short series of introductory screens that illustrate your connection to the Internet
|
|
and how you can use Account Setup. To view the introductory screens, click Next.
|
|
To go straight to Account Setup, click the Account Setup button in the navigation
|
|
bar.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>When you reach the first screen of Account Setup, click the button next to the option
|
|
"I already have an Internet account".</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the screens that follow, supply the information that Account Setup requests.
|
|
If you don't understand what information Account Setup is asking you to provide or
|
|
aren't sure what action you are supposed to take, click the Help button.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>When you reach the last screen of Account Setup, entitled "You're Done!",
|
|
you have three options:</LI>
|
|
|
|
<spacer type=vertical size=7>
|
|
|
|
<UL>
|
|
<LI>You can click Connect Now, which tells Account Setup to configure your computer
|
|
with the information you just entered and then connect to your account right
|
|
away.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>You can click Done, which tells Account Setup to configure your computer with the
|
|
information you just entered, but without connecting you to your account.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>You can click Exit, which tells Account Setup to close without configuring your
|
|
computer.</LI>
|
|
</UL>
|
|
|
|
<P>Once you've finished using Account Setup to configure your computer, you can access your account by launching Communicator from the Netscape Communicator folder or program group.</P>
|
|
|
|
</OL>
|
|
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TH ALIGN="LEFT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
|
|
</TH>
|
|
<TD><A HREF="#existing_account1">Information You Need to Provide to Account Setup</A></TD>
|
|
</TR>
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
|
|
|
|
</TD>
|
|
<TD>
|
|
<A HREF="#new_account">Creating a New Internet Account</A><BR>
|
|
<A HREF="#47">Glossary: Internet Account</A><A HREF="#45"></A><BR>
|
|
<A HREF="#46">Glossary: Internet Service Provider</A><BR>
|
|
<A HREF="#49">Glossary: Modem</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
|
|
<A NAME="existing_account1"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Information You Need to Provide to Account Setup</B></P>
|
|
|
|
<P>To set up access to an Internet account you already have, you need to provide
|
|
some or all of the following information, depending on your provider:</P>
|
|
|
|
<UL>
|
|
<LI>Your name and company.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Your Internet service provider's company name.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>The phone number you dial to access your account.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Your account login and password.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Your email login and password (if applicable).</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Your provider's SMTP, POP, LDAP, IMAP, and NNTP server addresses (if
|
|
applicable).</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Your provider's domain name and DNS server addresses.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>The location where you can publish your Web pages (if applicable).</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Your modem manufacturer and model.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>The phone number of the phone line at the location you are connecting from.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Any special dialing settings specific to the location you are connecting from--to
|
|
turn off Call Waiting, access an outside line, or use pulse dialing.</LI>
|
|
</UL>
|
|
|
|
<P>Your Internet service provider may have already supplied Account Setup with some
|
|
or all of the above information. Account Setup asks only for the information not
|
|
supplied by your provider.</P>
|
|
|
|
<P>You can probably find all the information that you need to provide in the forms given to you by your provider when you started your account. If you don't have the information you need, call your provider's technical support office.</P>
|
|
|
|
<P>If you aren't sure about what to enter into an Account Setup screen, click the
|
|
Help button.</P>
|
|
|
|
<P>For definitions of the terms above, refer to the <A HREF="#glossary">Glossary</A>.</P>
|
|
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TH ALIGN="LEFT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
|
|
</TH>
|
|
<TD><A HREF="#existing_account2">Specifying Your Modem</A></TD>
|
|
</TR>
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
|
|
|
|
</TD>
|
|
<TD>
|
|
<A HREF="#47">Glossary: Internet Account</A><BR>
|
|
<A HREF="#49">Glossary: NNTP Server</A><BR>
|
|
<A HREF="#50">Glossary: DNS Server</A><BR>
|
|
<A HREF="#51">Glossary: Domain Name</A><BR>
|
|
<A HREF="#52">Glossary: Email Login</A><BR>
|
|
<A HREF="#53">Glossary: POP and SMTP Servers</A><BR>
|
|
<A HREF="#54">Glossary: Login Name (User Name)</A><BR>
|
|
<A HREF="#55">Glossary: Internet Address</A><BR>
|
|
<A HREF="#56">Glossary: Account Access Number</A><BR>
|
|
<A HREF="#49">Glossary: Modem</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></P></A>
|
|
|
|
|
|
|
|
|
|
<A NAME="existing_account2"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Specifying Your Modem</B></P>
|
|
|
|
|
|
<P>Your modem is an important part of your Internet connection. Before you use Account
|
|
Setup, you must install your modem according to the manufacturer's instructions,
|
|
connect it properly to your computer and the phone jack, and turn its power switch
|
|
on.</P>
|
|
|
|
<P>Then, when you are using Account Setup, you must specify your modem's manufacturer (for example Hayes, US Robotics, Global Village, and so on) and model (for example, Sportster 28.8, Teleport Gold, Powerport Gold, and so on). This information lets Account Setup configure your connection software properly."</P>
|
|
|
|
<P>To specify your modem in Account Setup, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>Select the modem you want to use from the pop-up up menu on the Account Setup
|
|
screen.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Click Next to move to the next screen.</LI>
|
|
</OL>
|
|
|
|
<P>If your modem is not listed in the pop-up menu, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>Make sure that your modem is properly installed, connected, and turned on.
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Click the Modem Setup button, below the pop-up menu. On Windows systems, this opens the Modem Wizard, a tool that will help you specify your modem. Instructions for using the Modem Wizard are provided within that program. On Macintosh systems, clicking Modem Setup opens the Modem Setup tool. Instructions for using Modem Setup are provided in the next Help topic.</LI>
|
|
</OL>
|
|
|
|
<P>On Macintosh systems, an item called "Generic" appears in the pop-up modem menu. You should select this item only if you are unable to specify your modem using Modem Setup. The "Generic" setting enables you to connect to your Internet account, but possibly not at optimal speed. </P>
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TH ALIGN="LEFT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
|
|
</TH>
|
|
<TD><A HREF="#existing_account3">Connecting to Your Account</A></TD>
|
|
</TR>
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
|
|
|
|
</TD>
|
|
<TD>
|
|
<A HREF="#47">Glossary: Internet Account</A><BR>
|
|
<A HREF="#49">Glossary: Modem</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
|
|
<A NAME="existing_account3"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Connecting to Your Account </B></P>
|
|
|
|
|
|
<P>When you reach the last screen of Account Setup, click the Connect Now button to
|
|
complete the setup process and connect to your account.</P>
|
|
|
|
<P>When you click Connect Now, Account Setup opens your connection software and dials
|
|
your modem to establish a connection. For this reason, your modem must be installed,
|
|
connected properly, and turned on.</P>
|
|
|
|
<P>After you've finished using Account Setup to configure your computer, you can connect to your account by launching Communicator from the Netscape Communicator folder or program group.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="troubleshooting"></A>
|
|
|
|
<HR SIZE="4" NOSHADE>
|
|
|
|
<P><B>Troubleshooting</B></P>
|
|
|
|
<P>If you are having trouble using Account Setup successfully, refer to the topics
|
|
below for help isolating and resolving the problem.</P>
|
|
|
|
<UL>
|
|
<LI><A HREF="#troubleshooting1">I'm having trouble connecting to the Internet</A></LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#troubleshooting2">I'm having trouble with my modem </A></LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#troubleshooting3">No Dial Tone Present on Telephone Line</A></LI>
|
|
</UL>
|
|
|
|
|
|
|
|
<A NAME="troubleshooting1"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>I'm having trouble connecting to the Internet</B></P>
|
|
|
|
<P>These tips can help you resolve minor problems:</P>
|
|
|
|
<UL>
|
|
<LI>Make sure your modem is installed, connected properly, and turned on. If you
|
|
are not sure whether your modem is set up correctly, see the "Modem Setup"
|
|
Troubleshooting topic.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Go to the "Your Modem" screen in Account Setup. Verify that the correct modem type is selected in the pop-up menu. If necessary, look in your modem's documentation to confirm its manufacturer and model name. If your modem is not listed properly in the pop-up menu, click the Modem Detect button to launch Modem Setup, where you can specify your modem manually. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>If you need to use special dialing prefixes or codes--to turn off Call Waiting or to access an outside line before dialing, for example--be sure that you have entered the information correctly in the "Dialing Settings" for Your Location screen of Account Setup. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that your phone line has a normal dial tone.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that no other programs are using your connection software</LI>
|
|
</UL>
|
|
|
|
<P>Move to the last screen of Account Setup and try connecting again. </P>
|
|
|
|
|
|
<P><A HREF="#troubleshooting">[Troubleshooting]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
|
|
|
|
<A NAME="troubleshooting2"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>I'm having trouble with my modem </B></P>
|
|
|
|
<P>If Account Setup tells you that there is a problem with your modem, or if your modem won't dial, the problem is probably easy to correct: perhaps the wrong type of modem was specified in the "Your Modem" screen of Account Setup; perhaps the modem was not installed or connected properly or is not turned on. Here are some general tips:</P>
|
|
|
|
<UL>
|
|
<LI>Verify that the power switch of your modem is on. You might even turn the modem off and then on again, just to make sure. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
Go to the "Your Modem" screen in Account Setup. Verify that the correct modem type is selected in the pop-up menu. If necessary, look in your modem's documentation to confirm its manufacturer and model name. If your modem is not listed properly in the pop-up menu, click the Modem Detect button to launch Modem Setup, where you can specify your modem manually. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that your modem is connected properly. Look in your modem's documentation for details. In general, for <B>external modems</B>, one cable goes from the modem to the telephone wall jack, another cable goes from the modem to the telephone itself, and a third cable goes from the modem to the back of your computer, usually into the modem port (the modem port is sometimes marked by a telephone icon). On some modems, a power cord reaches from the modem to the wall power socket. Make sure all cables and the power cord are plugged in firmly. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Verify that your modem was installed properly. Most <B>internal modems</B> include special software that needs to be installed on your computer. If you are not sure about whether your modem includes special software, look in the owner's manual of your modem. If you aren't sure whether the software is present on your computer, reinstall the software according to the manufacturer's instructions.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>If you have checked the other items in this list but are still having modem problems, try selecting the "Generic" item in the Modem Wizard (Windows) or Modem Setup (Macintosh), then use Account Setup again. If this does not help, there might be a problem with your modem itself (the modem isn't operating properly) or with your computer or phone line. Potential problems with phone lines are discussed in the next Help topic.</LI>
|
|
</UL>
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></P>
|
|
|
|
</TD>
|
|
<TD><A HREF="modwiz.htm">Using Modem Setup</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#troubleshooting">[Troubleshooting]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
|
|
<A NAME="troubleshooting3"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>No Dial Tone Present on Telephone Line</B></P>
|
|
|
|
<P>If your connection software tells you that your phone line doesn't have a dial tone,
|
|
here are some tips:</P>
|
|
|
|
<UL>
|
|
<LI>If you use a voice messaging system provided by a phone company and your modem
|
|
uses your regular phone line, you might need to get your messages before you can
|
|
connect to your Internet account.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
Some voice messaging systems alert you to the fact that you have new messages
|
|
by changing the ordinary dial tone of your phone to a "flashing" dial tone
|
|
(an on-off-on-off dial tone). When this happens, your modem, not being able to detect
|
|
an ordinary dial tone, cannot dial out. The solution is to get your new messages.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
When you have heard and acted on all of your new messages, your normal, continuous
|
|
dial tone will be restored and you can connect to the Internet.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Pick up the receiver of your phone and see if you can hear the dial tone. If
|
|
you can't, then another telephone on the same line might be off the hook, or there
|
|
might be something wrong with your telephone line. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that your phone line is plugged securely into your modem.</LI>
|
|
</UL>
|
|
|
|
|
|
<P><A HREF="#troubleshooting">[Troubleshooting]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
|
|
<A NAME="glossary"></A>
|
|
|
|
<HR SIZE="4" NOSHADE>
|
|
|
|
<P><B>Glossary</B></P>
|
|
|
|
<UL>
|
|
<LI><A HREF="#45">Internet</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#46">Internet service provider (ISP)</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#48">Dialup account</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#49">NNTP server</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#50">DNS server</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#51">Domain name</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#52">Email login</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#53">POP and SMTP servers</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#60">IMAP server</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#54">Login name (user name)</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#55">Internet address</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#56">Dialup access number</A>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI><A HREF="#57">Server</A>
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<spacer type=vertical size=4>
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<LI><A HREF="#59">User Profile</A>
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</UL>
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<A NAME="45"></A>
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<HR NOSHADE>
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<P><B>Internet</B></P>
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<P>The Internet is a worldwide network of public and private computers that cooperate
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to exchange information.</P>
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<P>Many computers on the Internet are connected permanently together and function
|
|
as Internet "hubs." Millions of people take advantage of Internet services
|
|
either by connecting to these hubs directly--as when linked to a corporate or university
|
|
network--or by connecting indirectly, using a modem and an ordinary telephone line.</P>
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<P>The first step in taking advantage of all that the Internet offers is setting
|
|
up an account with an Internet service provider. </P>
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|
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<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
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<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="46"></A>
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<HR NOSHADE>
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<P><B>Internet Service Provider (ISP)</B></P>
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|
<P>An Internet service provider, sometimes called an ISP, is a type of company that
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|
specializes in providing Internet access to individual users. It does this by maintaining
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|
one or more computers with a permanent connection to the Internet, then offering
|
|
its customers access to that connection for a fee. </P>
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|
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<P>There are a variety of Internet service providers from which to choose--some large
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|
companies, some small, some local companies, some national or even international.
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These providers offer their services as packages, or account plans, which vary in
|
|
price and payment terms. </P>
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|
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<P>The first step in setting up access to the Internet is evaluating the account plans
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|
of the various Internet service providers and selecting the one that best meets your
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needs. Account Setup can help you do this.</P>
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|
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|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
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|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="47"></A>
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<HR NOSHADE>
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<P><B>Internet Account</B></P>
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<P>An Internet account is your personal access point to the Internet--paid for by
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|
you and registered in your name. You obtain an Internet account from an Internet
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|
service provider, a type of company that maintains a computer with a permanent connection
|
|
to the Internet and offers its customers access to that connection for a fee.</P>
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|
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|
<P>When you start an Internet account, your Internet service provider authorizes you
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|
to connect to its computer using your modem and phone line. This connection gives
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|
you access to the World Wide Web, email, newsgroups, realtime audio and conferencing,
|
|
chatrooms, file transfer, and other Internet services. Your provider also creates
|
|
an email identity for you, so that you can send and receive email messages over the
|
|
Internet.</P>
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|
<P>If you don't currently have an Internet account like the one just described, use
|
|
Account Setup to start one. Account Setup will let you compare the services and rates
|
|
of several top Internet service providers and choose the account plan that best meets
|
|
your needs.</P>
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|
|
|
<P>On the other hand, if you already have an Internet account and can currently access
|
|
the World Wide Web, email, newsgroups, or other Internet services using your computer
|
|
and modem, then use Account Setup to help you set up Communicator to access your
|
|
existing account.</P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
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<A NAME="48"></A>
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|
<HR NOSHADE>
|
|
|
|
<P><B>Internet Account Plan</B></P>
|
|
|
|
<P>An Internet account plan is a package of services offered by an Internet service
|
|
provider. All account plans offer access to the Internet for individual users, including
|
|
such popular Internet services as the World Wide Web, email, and newsgroups.</P>
|
|
|
|
<P>Aside from basic Internet services,all account plans are different. Some are designed
|
|
for people who access the Internet infrequently, while others are designed for people who
|
|
spend several hours on the Internet each day.</P>
|
|
|
|
<P>Account plans differ mainly in:</P>
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|
|
|
<UL>
|
|
<LI><B>The phone number you dial to
|
|
connect.</B>
|
|
Some plans let you connect by dialing a local or regional phone number;
|
|
others, by dialing a toll-free number. Some plans offer many national or international
|
|
connection numbers, so you can connect while travelling. As shown on the previous
|
|
screen, you need to sign up with an Internet service provider before you can connect
|
|
to the Internet and use Communicator.</LI>
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|
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|
<spacer type=vertical size=4>
|
|
|
|
<LI><B>Extra services and billing options.</B>
|
|
Some plans include additional services, such as a place where you can publish your
|
|
own Web pages. Some plans are paid for at an hourly usage rate, while others give
|
|
you unlimited connection time for a flat monthly fee. Most plans also include a one-time
|
|
start-up fee, though the amount of the fee varies.</LI>
|
|
</UL>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="mod"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Modem</B></P>
|
|
|
|
<P>Your modem is a critical part of your dial-up connection. Without it, you could
|
|
not connect. A modem translates computer data into a stream of sounds that travel
|
|
along the phone line to your Internet service provider. Your Internet service provider
|
|
has another modem at its end of the phone line that translates the stream of sounds
|
|
back into computer data.</P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="49"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>NNTP Server</B></P>
|
|
|
|
<P>Your Internet service provider gives you access to the thousands of newsgroups
|
|
through its Network News Transport Protocol (NNTP) server. </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="50"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>DNS Server</B></P>
|
|
|
|
<P>Your Internet service provider's Domain Name System (DNS) server enables you to use the Internet. It helps the messages you send and receive find their way to their proper destinations on the Internet. Sometimes a provider has an alternate (secondary) DNS server that can be used if the primary DNS server fails or is busy. </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="51"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Domain Name</B></P>
|
|
|
|
<P>A domain name is the name of a computer as it is known to other computers on the
|
|
Internet. Domain names are unique and assigned according to the rules of the Domain
|
|
Name System (DNS). </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="52"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Email Login</B></P>
|
|
|
|
<P>Many Internet service providers let you use your Internet account login name and
|
|
password to access your email. Some providers, though, give you a different login
|
|
and password for email.</P>
|
|
|
|
<P>If you are unsure whether you need to use a special email login and password,
|
|
contact your provider. </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="53"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>POP and SMTP Servers</B></P>
|
|
|
|
<P>Your provider has one or more servers dedicated to handling incoming and outgoing
|
|
email messages. A Post Office Protocol (POP or POP3) server handles the incoming
|
|
email, while a Simple Mail Transport Protocol (SMTP) server handles the outgoing
|
|
email. Sometimes POP and SMPT services are housed together on a single computer.</P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="60"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>IMAP Server</B></P>
|
|
|
|
<P>An Internet Message Access Protocol (IMAP) server is a type of mail server that is offered by some Internet service providers. Like a Post Office Protocol (POP) mail server, an IMAP mail server handles messages coming to you from the Internet.</P>
|
|
|
|
<P>If you are using an IMAP mail server, you always store your email messages on the server, rather than downloading them all each time you get your mail. When you check your mail, the server downloads only the message headers--subject, sender, date, and so on. When you want to read the message associated with the header, Netscape Messenger retrieves that message individually from the server. </P>
|
|
|
|
<P>If you are using a POP mail server, you can download all of your messages--including header and content--at once. You can also choose to leave the messages on the server. </P>
|
|
|
|
<P>Not all Internet service providers offer IMAP mail service. Contact your provider's technical support office if you're not sure whether you can use IMAP mail. In Communicator, you can choose IMAP or POP mail in the Communicator's Mail Preferences.</P>
|
|
|
|
<P>The advantages and disadvantages of IMAP and POP are described below.</P>
|
|
|
|
<B>IMAP Mail</B>
|
|
|
|
<UL>
|
|
<LI>Advantages: You can store your messages on the IMAP server, so that you can always get them, no matter where you are retriveing your mail from. When you open
|
|
your inbox, you download message headers only. When you open a message,
|
|
it's then downloaded to your local computer, so startup time is faster.
|
|
Also, because messages are stored on the server, and changes are copied
|
|
back from your local computer, you always have access to an updated
|
|
mailbox.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Disadvantages: Unless you copy your messages to your local computer, if
|
|
your connection to your server goes down while you're working, you must
|
|
reestablish a connection before accessing messages, even though you can
|
|
browse the headers. Connect time can be longer, because you must either
|
|
be connected while you are browsing your messages, or you must
|
|
reconnect every time you access a message you haven't read.</LI>
|
|
|
|
</UL>
|
|
|
|
<B>POP Mail</B>
|
|
|
|
<UL>
|
|
<LI>Advantages: Copies messages to your local computer all at once after
|
|
you connect to your server. If your connection goes down while you're
|
|
working, you have your messages.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Disadvantages: You must synchronize your local inbox with your server's
|
|
mailbox. This can result in downloading new messages over and over (if
|
|
you save your messages on your server), each time you connect, or can
|
|
result in messages residing on computer's you've previously used, but
|
|
to which you may not currently have access. The end result is you are
|
|
sometimes unable to access all your messages when you need to.</LI>
|
|
|
|
</UL>
|
|
|
|
<P><A HREF="#glossary">[GLOSSARY]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
|
|
<A NAME="54"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Login Name (User Name)</B></P>
|
|
|
|
<P>For security, your provider's computer asks for proof of your identity (login
|
|
name and password) before it lets you access your account. Your login name is often
|
|
used as the first part of your email address as well (for example, loginname@provider.com).</P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="55"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Internet Address</B></P>
|
|
|
|
<P>Computers on the Internet each have a unique (one-of-a-kind) address. An address
|
|
consists of numbers separated by periods (for example, 123.233.234.244). Because
|
|
addresses are unique, computers on the Internet can exchange information successfully,
|
|
even if on opposite sides of the Earth. </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="56"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Account Access Number</B></P>
|
|
|
|
<P>Your account access number is the telephone number that your computer dials to connect
|
|
to your account. </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="57"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Server</B></P>
|
|
|
|
<P>In the lingo of the Internet, a server is a computer that is dedicated to performing
|
|
a specific job or set of jobs. For example, a DNS server is a computer that is dedicated
|
|
to the task of routing information to the proper location. "Server" can
|
|
also be used to mean the computer hardware that houses the server software. </P>
|
|
|
|
<P><A HREF="#glossary"><FONT SIZE="2">[GLOSSARY]</FONT></A><BR>
|
|
<A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="58"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Internet Account Server</B></P>
|
|
|
|
<P>Your provider's Internet account server gives you a convenient way to get started on the Internet. It lets you read about the Internet account plans available and choose the plan that suits you best. Once you've selected an account plan, the Internet Account Server enables you to create an account with the Internet service provider that you chose.</P>
|
|
|
|
<P>The process of using the Internet Account Server to create a new Internet account takes only a short time and, with most providers, you can begin using your account right away.</P>
|
|
|
|
<P>To use the Internet account server, run Account Setup and move to the "Welcome to Account Setup" screen. Click the "I want to create a new Internet account" option. Follow through the Account Setup screens, supplying information where necessary. Then, in the "Connect to Server" screen, click Connect Now to connect to the Internet account server. </P>
|
|
|
|
<P>To create an account, follow the instructions on the Internet account server screens. </P>
|
|
|
|
<P><A HREF="#glossary">[GLOSSARY]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
<A NAME="59"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>User Profile</B></P>
|
|
|
|
<P>Communicator lets you create different sets of bookmarks, address books, preferences, and and email identity. These sets of information are called user profiles. User profiles make it possible for several users--such as family members or coworkers--to use the same copy of Communicator on the same machine and maintain all of their personal settings separately from other users.</P>
|
|
|
|
<P>Communicator also allows you to associate each profile with a specific Internet account and dialing location, so that users who have more than one Internet account or who connect to their account from several locations can conveniently switch to the proper account or location when Communicator starts up.</P>
|
|
|
|
<P>For more information on Communicator user profiles, read the user profiles document in the Reference Library, accessible from the Netscape Communicator folder or program group.
|
|
|
|
|
|
<P><A HREF="#glossary">[GLOSSARY]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
</BODY>
|
|
|
|
</HTML>
|