776 lines
14 KiB
HTML
776 lines
14 KiB
HTML
<HTML
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><HEAD
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><TITLE
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>User Administration</TITLE
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><META
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+
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"><LINK
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REL="HOME"
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TITLE="The Bugzilla Guide"
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HREF="index.html"><LINK
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REL="UP"
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TITLE="Administering Bugzilla"
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HREF="administration.html"><LINK
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REL="PREVIOUS"
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TITLE="Post-Installation Checklist"
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HREF="postinstall-check.html"><LINK
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REL="NEXT"
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TITLE="Product, Component, Milestone, and Version
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Administration"
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HREF="programadmin.html"></HEAD
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><BODY
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CLASS="section"
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BGCOLOR="#FFFFFF"
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TEXT="#000000"
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LINK="#0000FF"
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VLINK="#840084"
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ALINK="#0000FF"
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><DIV
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CLASS="NAVHEADER"
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><TABLE
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SUMMARY="Header navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TH
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COLSPAN="3"
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ALIGN="center"
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>The Bugzilla Guide</TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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VALIGN="bottom"
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><A
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HREF="postinstall-check.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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>Chapter 4. Administering Bugzilla</TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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HREF="programadmin.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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></TABLE
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><HR
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ALIGN="LEFT"
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WIDTH="100%"></DIV
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><DIV
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CLASS="section"
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><H1
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CLASS="section"
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><A
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NAME="useradmin">4.2. User Administration</H1
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><P
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> User administration is one of the easiest parts of Bugzilla.
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Keeping it from getting out of hand, however, can become a
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challenge.
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</P
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="defaultuser">4.2.1. Creating the Default User</H2
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><P
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> When you first run checksetup.pl after installing Bugzilla, it
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will prompt you for the administrative username (email
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address) and password for this "super user". If for some
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reason you were to delete the "super user" account, re-running
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checksetup.pl will again prompt you for this username and
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password.
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</P
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><DIV
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CLASS="tip"
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><P
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></P
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><TABLE
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CLASS="tip"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/tip.gif"
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HSPACE="5"
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ALT="Tip"></TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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> If you wish to add more administrative users, you must use the
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MySQL interface. Run "mysql" from the command line, and use
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these commands ("mysql>" denotes the mysql prompt, not
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something you should type in):
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<B
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CLASS="command"
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><TT
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CLASS="prompt"
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>mysql></TT
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> use bugs;</B
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>
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<B
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CLASS="command"
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><TT
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CLASS="prompt"
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>mysql></TT
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> update profiles set
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groupset=0x7ffffffffffffff where login_name = "(user's
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login name)"; </B
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>
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</P
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><P
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>Yes, that is <EM
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>fourteen</EM
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>
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<SPAN
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CLASS="QUOTE"
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>"f"</SPAN
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>'s. A whole lot of f-ing going on if you
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want to create a new administator.</P
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></TD
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></TR
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></TABLE
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></DIV
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></DIV
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="manageusers">4.2.2. Managing Other Users</H2
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><DIV
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CLASS="section"
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><H3
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CLASS="section"
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><A
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NAME="login">4.2.2.1. Logging In</H3
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><P
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></P
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><OL
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TYPE="1"
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><LI
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><P
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> Open the index.html page for your Bugzilla installation
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in your browser window.
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</P
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></LI
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><LI
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><P
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> Click the "Query Existing Bug Reports" link.
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</P
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></LI
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><LI
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><P
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> Click the "Log In" link at the foot of the page.
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</P
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></LI
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><LI
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><P
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> Type your email address, and the password which was
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emailed to you when you created your Bugzilla account,
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into the spaces provided.
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</P
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></LI
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></OL
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><P
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>Congratulations, you are logged in!</P
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></DIV
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><DIV
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CLASS="section"
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><H3
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CLASS="section"
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><A
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NAME="createnewusers">4.2.2.2. Creating new users</H3
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><P
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> Your users can create their own user accounts by clicking
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the "New Account" link at the bottom of each page. However,
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should you desire to create user accounts ahead of time,
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here is how you do it.
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</P
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><P
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></P
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><OL
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TYPE="1"
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><LI
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><P
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> After logging in, click the "Users" link at the footer
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of the query page.
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</P
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></LI
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><LI
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><P
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> To see a specific user, type a portion of their login
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name in the box provided and click "submit". To see all
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users, simply click the "submit" button. You must click
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"submit" here to be able to add a new user.
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</P
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><DIV
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CLASS="tip"
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><P
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></P
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><TABLE
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CLASS="tip"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/tip.gif"
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HSPACE="5"
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ALT="Tip"></TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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> More functionality is available via the list on the
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right-hand side of the text entry box. You can match
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what you type as a case-insensitive substring (the
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default) of all users on your system, a case-sensitive
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regular expression (please see the <B
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CLASS="command"
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>man
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regexp</B
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> manual page for details on regular
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expression syntax), or a <EM
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>reverse</EM
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>
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regular expression match, where every user name which
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does NOT match the regular expression is selected.
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</P
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></TD
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></TR
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></TABLE
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></DIV
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></LI
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><LI
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><P
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> Click the "Add New User" link at the bottom of the user
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list
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</P
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></LI
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><LI
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><P
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> Fill out the form presented. This page is
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self-explanatory. When done, click "submit".
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</P
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><DIV
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CLASS="note"
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><P
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></P
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><TABLE
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CLASS="note"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/note.gif"
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HSPACE="5"
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ALT="Note"></TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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> Adding a user this way will <EM
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>not</EM
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>
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send an email informing them of their username and
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password. While useful for creating dummy accounts
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(watchers which shuttle mail to another system, for
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instance, or email addresses which are a mailing
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list), in general it is preferable to log out and use
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the <SPAN
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CLASS="QUOTE"
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>"New Account"</SPAN
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> button to create users,
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as it will pre-populate all the required fields and
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also notify the user of her account name and
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password.
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</P
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></TD
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></TR
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></TABLE
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></DIV
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></LI
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></OL
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></DIV
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><DIV
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CLASS="section"
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><H3
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CLASS="section"
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><A
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NAME="disableusers">4.2.2.3. Disabling Users</H3
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><P
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> I bet you noticed that big "Disabled Text" entry box
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available from the "Add New User" screen, when you edit an
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account? By entering any text in this box and selecting
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"submit", you have prevented the user from using Bugzilla
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via the web interface. Your explanation, written in this
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text box, will be presented to the user the next time she
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attempts to use the system.
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<DIV
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CLASS="warning"
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><P
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></P
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><TABLE
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CLASS="warning"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/warning.gif"
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HSPACE="5"
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ALT="Warning"></TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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> Don't disable your own administrative account, or you
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will hate life!
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</P
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><P
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>At this time, <SPAN
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CLASS="QUOTE"
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>"Disabled Text"</SPAN
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> does not
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prevent a user from using the email interface. If you
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have the email interface enabled, they can still
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continue to submit bugs and comments that way. We need
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a patch to fix this.</P
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></TD
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></TR
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></TABLE
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></DIV
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>
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</P
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></DIV
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><DIV
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CLASS="section"
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><H3
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CLASS="section"
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><A
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NAME="modifyusers">4.2.2.4. Modifying Users</H3
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><P
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> Here I will attempt to describe the function of each option
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on the Edit User screen.
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</P
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><P
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></P
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><UL
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><LI
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><P
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> <EM
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>Login Name</EM
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>: This is generally the
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user's email address. However, if you have edited your
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system parameters, this may just be the user's login
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name or some other identifier.
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<DIV
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CLASS="tip"
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><P
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></P
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><TABLE
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CLASS="tip"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/tip.gif"
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HSPACE="5"
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ALT="Tip"></TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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> For compatability reasons, you should probably stick
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with email addresses as user login names. It will
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make your life easier.
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</P
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></TD
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></TR
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></TABLE
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></DIV
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>
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</P
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></LI
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><LI
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><P
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> <EM
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>Real Name</EM
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>: Duh!
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</P
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></LI
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><LI
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><P
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> <EM
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>Password</EM
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>: You can change the user
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password here. It is normal to only see asterisks.
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</P
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></LI
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><LI
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><P
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> <EM
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>Email Notification</EM
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>: You may choose
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from one of three options:
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<P
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></P
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><OL
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TYPE="1"
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><LI
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><P
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> All qualifying bugs except those which I change:
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The user will be notified of any change to any bug
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for which she is the reporter, assignee, QA
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Contact, CC recipient, or "watcher".
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</P
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></LI
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><LI
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><P
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> Only those bugs which I am listed on the CC line:
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The user will not be notified of changes to bugs
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where she is the assignee, reporter, or QA
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Contact, but will receive them if she is on the CC
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list.
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<DIV
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CLASS="note"
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><P
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></P
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><TABLE
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CLASS="note"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/note.gif"
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HSPACE="5"
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ALT="Note"></TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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> She will still receive whining cron emails if
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you set up the "whinemail" feature.
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</P
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></TD
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></TR
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></TABLE
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></DIV
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>
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</P
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></LI
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><LI
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><P
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> <EM
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|
>All Qualifying Bugs</EM
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>: This
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user is a glutton for punishment. If her name is
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in the reporter, QA Contact, CC, assignee, or is a
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"watcher", she will get email updates regarding
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the bug.
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</P
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></LI
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></OL
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>
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</P
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><P
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> <EM
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>Disable Text</EM
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>: If you type anything
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in this box, including just a space, the user account is
|
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disabled from making any changes to bugs via the web
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interface, and what you type in this box is presented as
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the reason.
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<DIV
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CLASS="warning"
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><P
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></P
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><TABLE
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CLASS="warning"
|
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WIDTH="100%"
|
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BORDER="0"
|
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><TR
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><TD
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WIDTH="25"
|
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ALIGN="CENTER"
|
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VALIGN="TOP"
|
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><IMG
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SRC="../images/warning.gif"
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HSPACE="5"
|
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ALT="Warning"></TD
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><TD
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ALIGN="LEFT"
|
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VALIGN="TOP"
|
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><P
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>Don't disable the administrator account!</P
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></TD
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></TR
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></TABLE
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></DIV
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>
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<DIV
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CLASS="note"
|
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><P
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></P
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><TABLE
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CLASS="note"
|
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WIDTH="100%"
|
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BORDER="0"
|
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><TR
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><TD
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WIDTH="25"
|
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ALIGN="CENTER"
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VALIGN="TOP"
|
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><IMG
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SRC="../images/note.gif"
|
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HSPACE="5"
|
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ALT="Note"></TD
|
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><TD
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ALIGN="LEFT"
|
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VALIGN="TOP"
|
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><P
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> As of this writing, the user can still submit bugs
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via the e-mail gateway, if you set it up, despite
|
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the disabled text field. The e-mail gateway should
|
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<EM
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|
>not</EM
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|
> be enabled for secure
|
|
installations of Bugzilla.
|
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</P
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></TD
|
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></TR
|
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></TABLE
|
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></DIV
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>
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</P
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></LI
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><LI
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><P
|
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> <EM
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|
>CanConfirm</EM
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>: This field is only used
|
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if you have enabled "unconfirmed" status in your
|
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parameters screen. If you enable this for a user, that
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user can then move bugs from "Unconfirmed" to
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"Confirmed" status (e.g.: "New" status). Be judicious
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about allowing users to turn this bit on for other
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users.
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</P
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></LI
|
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><LI
|
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><P
|
|
> <EM
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|
>Creategroups</EM
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|
>: This option will
|
|
allow a user to create and destroy groups in Bugzilla.
|
|
Unless you are using the Bugzilla GroupSentry security
|
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option "usebuggroupsentry" in your parameters, this
|
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setting has no effect.
|
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</P
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></LI
|
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><LI
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><P
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|
> <EM
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>Editbugs</EM
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>: Unless a user has this
|
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bit set, they can only edit those bugs for which they
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are the assignee or the reporter.
|
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<DIV
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CLASS="note"
|
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><P
|
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></P
|
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><TABLE
|
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CLASS="note"
|
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WIDTH="100%"
|
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BORDER="0"
|
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><TR
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><TD
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WIDTH="25"
|
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ALIGN="CENTER"
|
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VALIGN="TOP"
|
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><IMG
|
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SRC="../images/note.gif"
|
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HSPACE="5"
|
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ALT="Note"></TD
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><TD
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ALIGN="LEFT"
|
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VALIGN="TOP"
|
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><P
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> Leaving this option unchecked does not prevent users
|
|
from adding comments to a bug! They simply cannot
|
|
change a bug priority, severity, etc. unless they
|
|
are the assignee or reporter.
|
|
</P
|
|
></TD
|
|
></TR
|
|
></TABLE
|
|
></DIV
|
|
>
|
|
</P
|
|
></LI
|
|
><LI
|
|
><P
|
|
> <EM
|
|
>Editcomponents</EM
|
|
>: This flag allows a
|
|
user to create new products and components, as well as
|
|
modify and destroy those that have no bugs associated
|
|
with them. If a product or component has bugs
|
|
associated with it, those bugs must be moved to a
|
|
different product or component before Bugzilla will
|
|
allow them to be destroyed. The name of a product or
|
|
component can be changed without affecting the
|
|
associated bugs, but it tends to annoy the hell out of
|
|
your users when these change a lot.
|
|
</P
|
|
></LI
|
|
><LI
|
|
><P
|
|
> <EM
|
|
>Editkeywords</EM
|
|
>: If you use Bugzilla's
|
|
keyword functionality, enabling this feature allows a
|
|
user can create and destroy keywords. As always, the
|
|
keywords for existing bugs containing the keyword the
|
|
user wishes to destroy must be changed before Bugzilla
|
|
will allow it to die. You must be very careful about
|
|
creating too many new keywords if you run a very large
|
|
Bugzilla installation; keywords are global variables
|
|
across products, and you can often run into a phenomenon
|
|
called "keyword bloat". This confuses users, and then
|
|
the feature goes unused.
|
|
</P
|
|
></LI
|
|
><LI
|
|
><P
|
|
> <EM
|
|
>Editusers</EM
|
|
>: This flag allows a user
|
|
do what you're doing right now: edit other users. This
|
|
will allow those with the right to do so to remove
|
|
administrator privileges from other users or grant them
|
|
to themselves. Enable with care.
|
|
</P
|
|
></LI
|
|
><LI
|
|
><P
|
|
> <EM
|
|
>PRODUCT</EM
|
|
>: PRODUCT bugs access. This
|
|
allows an administrator, with product-level granularity,
|
|
to specify in which products a user can edit bugs. The
|
|
user must still have the "editbugs" privelege to edit
|
|
bugs in this area; this simply restricts them from even
|
|
seeing bugs outside these boundaries if the
|
|
administrator has enabled the group sentry parameter
|
|
"usebuggroupsentry". Unless you are using bug groups,
|
|
this option has no effect.
|
|
</P
|
|
></LI
|
|
></UL
|
|
></DIV
|
|
></DIV
|
|
></DIV
|
|
><DIV
|
|
CLASS="NAVFOOTER"
|
|
><HR
|
|
ALIGN="LEFT"
|
|
WIDTH="100%"><TABLE
|
|
SUMMARY="Footer navigation table"
|
|
WIDTH="100%"
|
|
BORDER="0"
|
|
CELLPADDING="0"
|
|
CELLSPACING="0"
|
|
><TR
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="left"
|
|
VALIGN="top"
|
|
><A
|
|
HREF="postinstall-check.html"
|
|
ACCESSKEY="P"
|
|
>Prev</A
|
|
></TD
|
|
><TD
|
|
WIDTH="34%"
|
|
ALIGN="center"
|
|
VALIGN="top"
|
|
><A
|
|
HREF="index.html"
|
|
ACCESSKEY="H"
|
|
>Home</A
|
|
></TD
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="right"
|
|
VALIGN="top"
|
|
><A
|
|
HREF="programadmin.html"
|
|
ACCESSKEY="N"
|
|
>Next</A
|
|
></TD
|
|
></TR
|
|
><TR
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="left"
|
|
VALIGN="top"
|
|
>Post-Installation Checklist</TD
|
|
><TD
|
|
WIDTH="34%"
|
|
ALIGN="center"
|
|
VALIGN="top"
|
|
><A
|
|
HREF="administration.html"
|
|
ACCESSKEY="U"
|
|
>Up</A
|
|
></TD
|
|
><TD
|
|
WIDTH="33%"
|
|
ALIGN="right"
|
|
VALIGN="top"
|
|
>Product, Component, Milestone, and Version
|
|
Administration</TD
|
|
></TR
|
|
></TABLE
|
|
></DIV
|
|
></BODY
|
|
></HTML
|
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> |