305a7218e6
known outstanding doc bug! Yay release. Still many things to fix. Aren't there always? git-svn-id: svn://10.0.0.236/trunk@101604 18797224-902f-48f8-a5cc-f745e15eee43
216 lines
4.5 KiB
HTML
216 lines
4.5 KiB
HTML
<HTML
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><HEAD
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><TITLE
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>Why Should We Use Bugzilla?</TITLE
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.61
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"><LINK
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REL="HOME"
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TITLE="The Bugzilla Guide"
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HREF="index.html"><LINK
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REL="UP"
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TITLE="Using Bugzilla"
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HREF="using.html"><LINK
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REL="PREVIOUS"
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TITLE="What is Bugzilla?"
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HREF="whatis.html"><LINK
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REL="NEXT"
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TITLE="How do I use Bugzilla?"
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HREF="how.html"></HEAD
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><BODY
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CLASS="SECTION"
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BGCOLOR="#FFFFFF"
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TEXT="#000000"
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LINK="#0000FF"
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VLINK="#840084"
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ALINK="#0000FF"
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><DIV
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CLASS="NAVHEADER"
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><TABLE
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TH
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COLSPAN="3"
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ALIGN="center"
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>The Bugzilla Guide</TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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VALIGN="bottom"
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><A
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HREF="whatis.html"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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>Chapter 2. Using Bugzilla</TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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HREF="how.html"
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>Next</A
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></TD
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></TR
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></TABLE
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><HR
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ALIGN="LEFT"
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WIDTH="100%"></DIV
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><DIV
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CLASS="SECTION"
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><H1
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CLASS="SECTION"
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><A
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NAME="WHY"
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>2.2. Why Should We Use Bugzilla?</A
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></H1
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><TABLE
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BORDER="0"
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WIDTH="100%"
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CELLSPACING="0"
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CELLPADDING="0"
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CLASS="EPIGRAPH"
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><TR
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><TD
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WIDTH="45%"
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> </TD
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><TD
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WIDTH="45%"
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ALIGN="LEFT"
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VALIGN="TOP"
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><I
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><P
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><I
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>No, Who's on first...</I
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></P
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></I
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></TD
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></TR
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></TABLE
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><P
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> For many years, defect-tracking software has remained
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principally the domain of large software development houses.
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Even then, most shops never bothered with bug-tracking software,
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and instead simply relied on shared lists and email to monitor
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the status of defects. This procedure is error-prone and tends
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to cause those bugs judged least significant by developers to be
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dropped or ignored.
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</P
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><P
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> These days, many companies are finding that integrated
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defect-tracking systems reduce downtime, increase productivity,
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and raise customer satisfaction with their systems. Along with
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full disclosure, an open bug-tracker allows manufacturers to
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keep in touch with their clients and resellers, to communicate
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about problems effectively throughout the data management chain.
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Many corporations have also discovered that defect-tracking
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helps reduce costs by providing IT support accountability,
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telephone support knowledge bases, and a common, well-understood
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system for accounting for unusual system or software issues.
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</P
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><P
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> But why should <EM
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>you</EM
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> use Bugzilla?
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</P
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><P
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> Bugzilla is very adaptable to various situations. Known uses
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currently include IT support queues, Systems Administration
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deployment management, chip design and development problem
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tracking (both pre-and-post fabrication), and software and
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hardware bug tracking for luminaries such as Redhat, Loki
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software, Linux-Mandrake, and VA Systems. Combined with systems
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such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a
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powerful, easy-to-use solution to configuration management and
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replication problems
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</P
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><P
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> Bugzilla can dramatically increase the productivity and
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accountability of individual employees by providing a documented
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workflow and positive feedback for good performance. How many
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times do you wake up in the morning, remembering that you were
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supposed to do <EM
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>something</EM
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> today, but you
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just can't quite remember? Put it in Bugzilla, and you have a
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record of it from which you can extrapolate milestones, predict
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product versions for integration, and by using Bugzilla's e-mail
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integration features be able to follow the discussion trail that
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led to critical decisions.
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</P
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><P
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> Ultimately, Bugzilla puts the power in your hands to improve
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your value to your employer or business while providing a usable
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framework for your natural attention to detail and knowledge
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store to flourish.
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</P
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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WIDTH="100%"><TABLE
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="whatis.html"
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>Prev</A
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></TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="index.html"
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>Home</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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><A
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HREF="how.html"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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>What is Bugzilla?</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="using.html"
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>Up</A
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></TD
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><TD
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WIDTH="33%"
|
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ALIGN="right"
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VALIGN="top"
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>How do I use Bugzilla?</TD
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></TR
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></TABLE
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></DIV
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></BODY
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></HTML
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> |