1813 lines
64 KiB
HTML
1813 lines
64 KiB
HTML
<!-- -*- Mode: HTML; tab-width: 8; indent-tabs-mode: nil -*-
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The contents of this file are subject to the Netscape Public License
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Version 1.0 (the "NPL"); you may not use this file except in
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compliance with the NPL. You may obtain a copy of the NPL at
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http://www.mozilla.org/NPL/
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Software distributed under the NPL is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the NPL
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for the specific language governing rights and limitations under the
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NPL.
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The Initial Developer of this code under the NPL is Netscape
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Communications Corporation. Portions created by Netscape are
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Copyright (C) 1998 Netscape Communications Corporation. All Rights
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Reserved.
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-->
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
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<HTML>
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<HEAD>
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<META NAME="GENERATOR" Content="Symantec Visual Page 1.0">
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<META HTTP-EQUIV="Content-Type" CONTENT="text/html;CHARSET=iso-8859-1">
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<TITLE>FreePPP Dialer Help</TITLE>
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<LINK REL=STYLESHEET TYPE="text/JavaScript" HREF="hsheet.htm" TITLE="Account Setup">
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</HEAD>
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<BODY TEXT="#000000" BGCOLOR="#FFFFFF" LINK="#0000EE" VLINK="#551A8B" ALINK="#0000FF">
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<FONT FACE="Humnst777 LT,Helvetica,Arial" POINT-SIZE="16" COLOR="#000000">
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<A NAME="contents"><FONT COLOR=#FFFFFF>|</FONT></A>
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<CENTER><B>
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FreePPP Dialer Help
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</B></CENTER>
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<HR NOSHADE>
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<P><B>Contents</B></P>
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<P><A HREF="#getting_started">Getting Started</A></P>
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<UL>
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<LI><A HREF="#your_connection">Your Internet Connection</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#fp_as">FreePPP and Account Setup</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#profiles">FreePPP and Multiple User Profiles</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#req">System Requirements</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#files">Files Installed with FreePPP</A></LI>
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</UL>
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<P><A HREF="#using">Using FreePPP</A></P>
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<UL>
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<LI><A HREF="#open">Opening FreePPP</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#connecting">Connecting to Your Internet Account</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#disconnecting">Disconnecting from Your Internet Account</A></LI>
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</UL>
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<P><A HREF="#customizing">Customizing FreePPP</A></P>
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<UL>
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<LI><A HREF="#expand_window">Opening and Expanding the FreePPP Dialer Window</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#set_prefs">Setting Connection Preferences</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#change_dial">Changing the Number that FreePPP Dials</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#change_login">Changing Your Account Login Name and Password</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#multiple_accounts">Setting Up Access to Multiple Dial-Up Accounts</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#multiple_locations">Accessing an Account from a Multiple Locations</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#upgrade_modem">Changing or Upgrading a Modem</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#connection_script">Using a Connection Script</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#ip_info">Entering TCP/IP information</A></LI>
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</UL>
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<P><A HREF="#menus_windows">FreePPP Menus and Windows</A></P>
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<UL>
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<LI><A HREF="#dialer">FreePPP Dialer Window</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#dialer1">FreePPP Dialer Window (Expanded)</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#general_tab">General Tab</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#accounts_tab">Accounts Tab</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#account_dialog">FreePPP Account Configuration Dialog</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#script_dialog">Edit Connection Script Dialog</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#locations_tab">Locations Tab</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#location_dialog">FreePPP Location Configuration Dialog</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#modems_tab">Modems Tab</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#modem_dialog">FreePPP Modem Configuration Dialog</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#info_window">FreePPP Information Window</A></LI>
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</UL>
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<P><A HREF="#troubleshooting">Troubleshooting</A></P>
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<UL>
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<LI><A HREF="#troubleshooting1">I'm having trouble connecting to the Internet</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#troubleshooting2">No Dial Tone Present on Telephone Line</A></LI><spacer type=vertical size=2>
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<LI><A HREF="#troubleshooting4">Repeated DNS Errors in Communicator</A></LI>
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</UL>
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<A NAME="getting_started"></A>
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<HR SIZE="4" NOSHADE>
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<P><B>Getting Started</P></B>
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<P>To get started using FreePPP connection software and Netscape Communicator for the first time, follow
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these steps:</P>
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<OL>
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<LI>Install the Internet Setup software suite from the Netscape Communicator CD, if you
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haven't done so already. If you did an Easy Install of Netscape Communicator, the suite
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is already installed.</LI>
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<spacer type=vertical size=4>
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<LI>Make sure that you have a modem and that it is connected properly to your computer
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and to a phone line. Make sure the modem is turned on.</LI>
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<spacer type=vertical size=4>
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<LI>Run the Account Setup program, if you haven't done so already. Account Setup
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helps you quickly configure FreePPP to access your Internet account. To run Account
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Setup, double-click its icon in the Netscape Communicator folder. If you were already using
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another version of FreePPP before you installed Communicator, your new version of
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FreePPP imports all of your preferences and dialing settings.</LI>
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<spacer type=vertical size=4>
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<LI>When you have successfully completed Account Setup, launch Communicator. FreePPP
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is set to automatically connect to your account. When connecting, you can hear FreePPP
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dialing your modem with the number of your provider. FreePPP also displays the Connection
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Status window to inform you of the progress of the connection.</LI>
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</OL>
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<P>If Netscape Communicator doesn't automatically launch FreePPP, or if you are having
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trouble connecting, turn to the <A HREF="#troubleshooting">Troubleshooting</A> section.</P>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="your_connection"></A>
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<HR NOSHADE>
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<P><B>Your Internet Connection</B></P>
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<P>With Netscape Communicator, you will be connecting to the Internet using a phone line and
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modem--a very convenient, practical, and economical way to get what the Internet
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has to offer. </P>
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<P>
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The essential parts of your connection to the Internet are:
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</P>
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<UL>
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<LI><B>Your personal computer</B>. Your personal computer is where the Netscape Communicator
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and your connection software--FreePPP--are running. FreePPP stores information about
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what number you dial to connect to the Internet, as well as information about your
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modem. When you connect to the Internet, your computer uses FreePPP and your modem
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to dial the phone number of your Internet service provider's computer. FreePPP handles
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the connection and lets you end the connection when you are ready.</LI>
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<spacer type=vertical size=4>
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<LI><B>Your modem. </B>Your modem is a critical part of your Internet connection.
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Without it, you could not connect. A modem translates computer data into a stream
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of sounds that travel along the phone line to your Internet service provider. Your
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Internet service provider has another modem at its end of the phone line that translates
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the stream of sounds back into computer data.</LI>
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<spacer type=vertical size=4>
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<LI><B>A telephone line.</B> To use the Internet, your personal computer needs a
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way to exchange data with your Internet service provider's computer. In a dial-up
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connection, this is accomplished using a phone line. Any ordinary phone line will
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do: you can use your home phone line, a hotel phone line, or even, in some places,
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a pay phone line.</LI>
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<spacer type=vertical size=4>
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<LI><B>Your Internet service provider.</B> Your Internet service provider is your
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gateway to the Internet. Your provider's computer answers the phone call from your
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personal computer. When it answers the call, the two computers can "talk"
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to one another over the phone line. Your Internet service provider's computer takes
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care of passing information back and forth between your computer and the Internet.</LI>
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<spacer type=vertical size=4>
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<LI><B>The Internet. </B>The Internet is a global network of computers that cooperate
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to exchange information. Many of the computers on the Internet, such as your Internet
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service provider's computer, are permanently connected together with fiber-optic
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lines that can carry data at very high rates of speed. Using the Internet, you can
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exchange information with any other user or computer linked to the network.</LI>
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</UL>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="fp_as"></A>
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<HR NOSHADE>
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<P><B>FreePPP and Account Setup</B></P>
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<P>FreePPP features an easy-to-use, graphical interface that lets you configure it to
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meet your needs. However, your version of Netscape Communicator includes Account Setup, a program that
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handles configuring FreePPP for you, based on information you provide to it. Although
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you can configure FreePPP manually, you do not need to do so.</P>
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<P>If you want to configure FreePPP manually, instructions are provided in this Help
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document. If you want to use Account Setup to configure FreePPP, simply launch Account
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Setup by double-clicking its icon in the Netscape Communicator.</P>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="profiles"></A>
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<HR NOSHADE>
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<P><B>FreePPP and Multiple User Profiles</B></P>
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<P>Netscape Communicator includes a feature called multiple user profiles that lets
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several users share a single copy of Communicator. Each user can create his or her
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own "profile", which is a complete set of Communicator preferences, an
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email identity, a set of bookmarks, a set of mail and news server addresses, and a set
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of email mailboxes and messages. A profile also includes a user's subscribed newsgroups and address book. By creating multiple profiles, each user can keep
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his or her preferences, bookmarks, and email separate from those of other users.</P>
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<P>Netscape Communicator lets you associate dialing information in FreePPP with specific
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profiles, and in FreePPP you can store information about any number of Internet accounts
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and modems. This gives you many ways to use profiles to make accessing the Internet
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more convenient.</P>
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<P>For example, you could create more than one profile for yourself, setting up one
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profile for accessing your Internet account from work and another for accessing it
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from home. Or, if you have more than one Internet account, you could create a profile
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for each of your accounts, so that you would never need to reset your email identity
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or mail and news server addresses or switch your dialer configuration when connecting.</P>
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<P>To configure FreePPP with information about your Internet account--what number
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you dial to connect, your login and password--you use Account Setup or configure
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FreePPP manually. To create and manage profiles and associate them
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with account configurations in FreePPP, you use the User Profile Manager, located in the
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Netscape Communicator folder. The User Profile Manager lets you select which Internet account
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you want to connect to when using a specific profile, and from what location you will
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connect</P>
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<P>If you share your copy of Communicator with other users, or if you have more than
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one Internet account, read the document entitled "Working with Multiple User Profiles"
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in the Communicator's Reference Library, accessible from the Netscape Communicator folder. That document provides full instructions on
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how to create multiple user profiles and associate them with specific Internet accounts.</P>
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<TABLE BORDER="0">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#using">Using FreePPP</A></TD>
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</TR>
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<TR>
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<TD ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
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</TD>
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<TD><A HREF="ashelp.htm" target="_top">Account Setup Help</A><BR>
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<A HREF="#multiple_accounts">Setting Up Multiple User Profiles</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="req"></A>
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<HR NOSHADE>
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<P><B>System Requirements</B></P>
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<P>The following hardware and software are necessary for FreePPP to function properly:</P>
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<UL>
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<LI>14.4 kbps or faster modem</LI>
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<spacer type=vertical size=4>
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<LI>Open Transport version 1.1.1 or later (1.1.2 recommended), or MacTCP 2.0.6 or
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later.</LI>
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</UL>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="files"></A>
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<HR NOSHADE>
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<P><B>Files Installed with FreePPP</B></FONT>
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<P>FreePPP is part of a suite of connection software, consisting of the files listed
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below. Of these files, you will use FreePPP Dialer most often.</P>
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<P>
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The Connection Software suite installed with Netscape Communicator includes:
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</P>
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<UL>
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<LI>FreePPP Dialer (installed in your system's Control Panels folder).</LI>
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<spacer type=vertical size=4>
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<LI>FreePPP (installed in your system's Extensions folder).</LI>
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<spacer type=vertical size=4>
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<LI>FreePPP Config Plugin (installed in your system's Extensions folder).</LI>
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<spacer type=vertical size=4>
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<LI>MacTCP 2.0.6 (if you are not using Apple's Open Transport networking software,
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MacTCP is installed in your system's Control Panels folder.)</LI>
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</UL>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="using"></A>
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<HR size=4 NOSHADE>
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<P><B>Using FreePPP</P></B>
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<P>When you want to use Netscape Communicator to explore the Internet or send and
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receive email, you first need to establish a connection with your Internet account
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over your phone line and modem. There are two ways to establish this connection:</P>
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<UL>
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<LI>Launch Netscape Communicator and link to a page on the web, check your email,
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or read a newsgroup. When needed, Communicator automatically initiates a connection
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to your account.</LI>
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<spacer type=vertical size=4>
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<LI>Open FreePPP and initiate the connection manually
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</UL>
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<P>Whether the connection is initiated by Communicator or by you, the role of your
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connection software, FreePPP, is the same. Once it's told to connect, it dials your
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modem, establishes data communication with your Internet service provider's computer,
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and even passes along your account login and password, if you wish. </P>
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<P>To control the way that FreePPP connects and the number it dials, you use a program
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called FreePPP Dialer, installed on your Macintosh as a part of the Netscape Communicator
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package. FreePPP Dialer also lets you store dialing information about multiple accounts
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that you want to connect to and multiple locations that you connect from. This gives
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you quick, automated access to the Internet from anywhere.</P>
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<TABLE BORDER="0">
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<TR>
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<TD ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> What's next?</B></FONT>
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</TD>
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<TD><A HREF="#open">Opening FreePPP</A></TD>
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</TR>
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<TR>
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<TD ALIGN="RIGHT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
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</TD>
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<TD><A HREF="#connecting">Connecting to Your Account</A><BR>
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</A><A HREF="#disconnecting">Disconnecting from your Account</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="open"></A>
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<HR NOSHADE>
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<P><B>Opening FreePPP</B></P>
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<P>When you want to manually initiate a connection to your Internet account or work
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with the account, location, and modem information stored in FreePPP, you must open
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the FreePPP Dialer program. </P>
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<P>To open FreePPP Dialer, launch the FreePPP Dialer application from your system's Control Panels folder. The FreePPP Dialer window opens on your screen.</LI>
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<P>Opening FreePPP is not the same as connecting to your Internet account. For information
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on how to connect, see the next Help topic. </P>
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<TABLE BORDER="0">
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<TR>
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<TH ALIGN="LEFT" VALIGN="TOP">
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<P ALIGN="RIGHT"><FONT COLOR="#FF1100"> What's next?</FONT>
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</TH>
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<TD><A HREF="#connecting">Connecting to Your Account</A></TD>
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</TR>
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</TABLE>
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<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
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<A NAME="connecting"></A>
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<HR NOSHADE>
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<P><B>Connecting to Your Account</B></P>
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<P>With Netscape Communicator, you don't need to manually launch the FreePPP Dialer program
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and connect to the Internet. Instead, Communicator automatically initiates a connection
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to your Internet account whenever you request a page from
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the web, check your email, or read news. Communicator checks to see if you are connected
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to your account. If you aren't, Communicator tells FreePPP to initiate the connection.
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This convenient feature is called <B>dial-on-demand</B>. Most likely, you will use
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dial-on-demand whenever you connect to the Internet.</P>
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<P>However, if you wish to manually initiate a connection to your Internet account
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using FreePPP Dialer, you can easily do so.</P>
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<P>To manually initiate a connection to your Internet account, follow these steps:</P>
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<OL>
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<LI>Launch the FreePPP Dialer program from your system's Control Panels folder.</LI>
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<spacer type=vertical size=4>
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<LI>From the pop-up menus in the FreePPP Dialer window, select the Account you want
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to connect to, the Location you are connecting from, and the Modem you are using.</LI>
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<spacer type=vertical size=4>
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<LI>Click the Connect button.</LI>
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</OL>
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<P>When FreePPP begins connecting to your account, it opens the FreePPP Connection
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Status dialog, shown here, to inform you of its progress.</P>
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<IMG SRC="Images/fppp1.gif" ALIGN="BOTTOM" BORDER="0">
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<P>FreePPP Connection Status dialog lets you observe as FreePPP Setup initializes
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your modem, dials your account's access number, establishes communication, and provides
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your account login name and password to your provider's computer. </P>
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<P>When your connection is in place, FreePPP closes the FreePPP Connection Status dialog
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box, leaving only the FreePPP Dialer window open, shown below.</P>
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|
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|
<IMG SRC="Images/fppp2.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P>FreePPP leaves the FreePPP Dialer window open while you are connected for three
|
|
reasons:</P>
|
|
|
|
<UL>
|
|
<LI>To let you know if your connection fails for some reason while you are using
|
|
it. If this happens, reconnect by clicking the Connect button.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>To remind you that you are still connected. All the while you are connected,
|
|
the globe icon in the FreePPP Dialer window spins and the text to the right of the
|
|
Connect button informs you that your connection is still in place.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>To let you easily disconnect when you are ready to do so. To disconnect, you
|
|
must click the Disconnect button.</LI>
|
|
</UL>
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="LEFT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> What's next?</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#disconnecting">Disconnecting from Your Account</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="disconnecting"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Disconnecting from Your Account</B></P>
|
|
|
|
<P>When you are finished using the Internet, you need to terminate the telephone connection over which you connected to your Internet service provider.</P>
|
|
|
|
<P>To disconnect from your Internet account and end the phone call, follow these
|
|
steps:</P>
|
|
|
|
<OL>
|
|
<LI>Open FreePPP Dialer by double-clicking its icon in the Netscape Communicator folder.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Click the Disconnect button.</LI>
|
|
</OL>
|
|
|
|
<P><B>Important:</B> Simply quitting Netscape Communicator does not end your connection
|
|
to your Internet account. To end your connection, you must use the Disconnect button
|
|
in the FreePPP Dialer window.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="customizing"></A>
|
|
|
|
<HR SIZE="4" NOSHADE>
|
|
|
|
<P><B>Customizing FreePPP</P></B>
|
|
|
|
<P>If you have more than one account or modem, or want to access your account from
|
|
more than one location, you can customize FreePPP Dialer. You can store information
|
|
about additional accounts, locations, and modems in FreePPP Dialer, so that you can
|
|
always connect quickly.</P>
|
|
|
|
<P>There are two ways to add this information to FreePPP:</P>
|
|
|
|
<UL>
|
|
<LI>Automatically, by using the Account Setup program (for account, location, and
|
|
modem information). If you simply want to change or upgrade the modem you are using,
|
|
you can use the Modem Setup program included with Netscape Communicator.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Manually, using the FreePPP Dialer program (account, location, and modem information).</LI>
|
|
</UL>
|
|
|
|
<P>To use Account Setup to add information about accounts, locations, and modems,
|
|
all you have to do is launch Account Setup from the Netscape Communicator folder. The Account Setup screens guide you through the process of adding
|
|
the information. You can associate your new information with any Communicator user
|
|
profile.</P>
|
|
|
|
<P>Complete instructions for manually entering information in FreePPP Dialer are
|
|
provided in the Help topics that follow. The topics cover many of the most common
|
|
customization tasks that you might want to undertake. For more information about
|
|
FreePPP Dialer windows and settings, refer to the FreePPP Menus and Windows Help
|
|
section. </P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="expand_window"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Expanding the FreePPP Dialer Window</B></P>
|
|
|
|
<P>Whenever you want to manually add, edit, or delete information about accounts,
|
|
dialing locations, or modems, you must open the FreePPP Dialer program and expand
|
|
its window. To do so, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>Open the Netscape Communicator folder (the folder in which the Netscape Communicator
|
|
program resides).</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Double-click the FreePPP Dialer icon. When FreePPP launches, the FreePPP Dialer
|
|
window opens on your screen.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Expand the FreePPP Dialer window by clicking the triangle icon in the lower left
|
|
corner of the FreePPP Dialer window.</LI>
|
|
</OL>
|
|
|
|
<P>In lower half of the FreePPP Dialer expanded window, show below, you see four
|
|
"tabs" that divide the information stored in FreePPP.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp3.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P>To view the contents of one of the tabs, click the tab label. For more information
|
|
about how to add, edit, or remove information in the tabs, refer to the Help topics
|
|
below. </P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
|
|
<A NAME="set_prefs"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Setting Connection Preferences</B></P>
|
|
|
|
<P>When connecting, FreePPP uses the selections in the Connect
|
|
To, From, and Using pop-up menus, shown below. If you have information about more
|
|
than one account, dialing location, or modem stored in FreePPP, be sure the proper
|
|
configurations are selected before connecting.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp2.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P>If you are using multiple Communicator user preferences, FreePPP changes to the
|
|
appropriate account, dialing location, and modem before connecting, as defined in
|
|
each user profile.</P>
|
|
<BR>
|
|
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="change_dial"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Changing the Number that FreePPP Dials</B></P>
|
|
|
|
<P>When you tell FreePPP to connect to your account, it calculates the number that
|
|
it is supposed to dial by referring to information you have entered in the Accounts
|
|
and Locations tabs of the FreePPP Dialer expanded window.</P>
|
|
|
|
<P>First, FreePPP determines whether to dial the area code as part of the dial-up
|
|
access number. It does this by comparing the "Area Code" setting in the
|
|
Account Configuration Dialog of the Accounts tab--which represents where you are
|
|
calling to-- with the "Area Code" setting in the Locations tab--which represents
|
|
where you are calling from. If the two area codes match, FreePPP assumes that it
|
|
is not necessary to dial the area code when connecting. If the area codes do not
|
|
match, FreePPP follows the instructions you provide in the Location Configuration
|
|
Dialog. </P>
|
|
|
|
<P>After determining whether to dial the area code, FreePPP adds any special dialing
|
|
instructions to the number it will dial. These might include a dialing prefix, for
|
|
accessing an outside line or turning off Call Waiting, a telephone card or credit
|
|
card number, and a dialing suffix. These dialing instructions are found in the Location
|
|
Configuration Dialog of each dialing location.</P>
|
|
|
|
<P>You can change the number that FreePPP dials by editing the dialing information
|
|
in an account's Account Configuration Dialog or a dialing location's Location Configuration
|
|
Dialog.</P>
|
|
|
|
<P><B>Editing Your Account's Dialing Information</P></B>
|
|
|
|
<P>When you want to change information about your Internet account's dial-up access
|
|
number, edit an the account's Account Configuration Dialog. To do so, follow these
|
|
steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Accounts tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Accounts tab, select the account you want to edit from the list on the
|
|
left. Then click Edit.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Account Configuration Dialog that opens, click the Dialup subtab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Dialup subtab, add, edit, or remove dialing information as necessary.</LI>
|
|
</OL>
|
|
|
|
<P><B>Editing Information about Your Dialing Location</P></B>
|
|
|
|
<P>When you want to change information about the location you are calling from or
|
|
want to provide special dialing instructions, edit a location's Location Configuration
|
|
Dialog. To do so, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Locations tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Locations tab, select the dialing location you want to edit from the list
|
|
on the left. Then click Edit.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Location Configuration Dialog that opens, add, edit, or remove dialing
|
|
information as necessary.</LI>
|
|
</OL>
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#expand_window">Expanding the FreePPP Dialer window</A><BR>
|
|
</A><A HREF="#account_dialog">Account Configuration Dialog</A><BR>
|
|
</A><A HREF="#location_dialog">Location Configuration Dialog</A><BR>
|
|
</A><A HREF="#troubleshooting">Troubleshooting</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="change_login"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Changing Your Account Login Name and Password</B></P>
|
|
|
|
<P>To change account login and password information stored
|
|
in FreePPP Dialer, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Accounts tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Accounts tab, select the account you want to edit from the list on the
|
|
left. Then click Edit.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Account Configuration Dialog that opens, click the Account subtab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Account subtab, edit your account login name in the User Name text box.
|
|
Edit your account password in the Password text box. For your security, FreePPP displays
|
|
your password as a set of dots, rather than as alpha-numeric characters. To edit
|
|
your password, you must reenter it.</LI>
|
|
</OL>
|
|
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#expand_window">Expanding the FreePPP Dialer window</A><BR>
|
|
</A><A HREF="#account_dialog">Account Configuration Dialog</A><BR>
|
|
</A><A HREF="#troubleshooting">Troubleshooting</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="multiple_accounts"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Setting Up Access to Multiple Dial-Up Accounts</B></P>
|
|
|
|
<P>If you have more than one dial-up account, you can set up
|
|
FreePPP with information about each account so that you can quickly switch between
|
|
accounts. To do so, you use the Accounts tab in the FreePPP Dialer expanded window
|
|
to create new account configurations. </P>
|
|
|
|
<P>To create a new account configuration, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Accounts tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Accounts tab, click New if you want to create an entirely new configuration.
|
|
If you want to create a new configuration based on an existing configuration, select
|
|
the configuration from the list on the left and click Duplicate.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Account Configuration Dialog that opens, fill in the Account, Dialup,
|
|
and Options subtabs.</LI>
|
|
</OL>
|
|
|
|
<P>If you create more than one account configuration in FreePPP, be sure that you
|
|
use the Connect To pop-up menu in the FreePPP Dialer window to specify the account
|
|
that you want to connect to.<BR>
|
|
<BR>
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#expand_window">Expanding the FreePPP Dialer window</A><BR>
|
|
</A><A HREF="#account_dialog">Account Configuration Dialog</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="multiple_locations"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Accessing an Account from Multiple Locations</B></P>
|
|
|
|
<P>If you want to access your account from more than one dialing
|
|
location--from home, work, and while travelling--you can set up FreePPP with information
|
|
about each dialing location so that you can quickly connect to your account. You
|
|
can also include special dialing instructions that let you bill your call to a telephone
|
|
card or credit card, dial a prefix for an outside line, and turn off call waiting,
|
|
for example. To set up multiple dialing locations in FreePPP, you use the Locations
|
|
tab in the FreePPP Dialer expanded window to create new dialing location configurations.</P>
|
|
|
|
<P>To create a new dialing location configuration, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Locations tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Locations tab, click New if you want to create an entirely new configuration.
|
|
If you want to create a new configuration based on an existing configuration, select
|
|
the configuration from the list on the left and click Duplicate.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Location Configuration Dialog that opens, fill in or edit the text boxes
|
|
as necessary.</LI>
|
|
</OL>
|
|
|
|
<P>If you create more than one dialing location configuration in FreePPP, be sure
|
|
that you use the From pop-up menu in the FreePPP Dialer window to specify where you
|
|
are calling from.</P>
|
|
<BR>
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#expand_window">Expanding the FreePPP Dialer window</A><BR>
|
|
</A><A HREF="#location_dialog">Location Configuration Dialog</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="upgrade_modem"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Changing or Upgrading a Modem</B></P>
|
|
|
|
<P>FreePPP lets you store information about multiple modems,
|
|
so that you can easily control what modem FreePPP will use when dialing to your account.
|
|
When you add a new modem or upgrade your modem, you use the Locations tab in the
|
|
FreePPP Dialer expanded window to create new dialing modem configurations. If you
|
|
upgrade your modem to a faster model, you must create a new modem configuration for
|
|
it, otherwise FreePPP won't be able to use the higher speeds your new modem offers.</P>
|
|
|
|
<P>To create a new modem configuration in FreePPP, you use the Modem Setup program included
|
|
with Netscape Communicator. To use Modem Setup to createa new modem configuration, follow these
|
|
steps:</P>
|
|
|
|
<OL>
|
|
<LI>Install the new modem according to the manufacturer's instructions.
|
|
Be sure that the modem is properly connected to your computer and that it is turned
|
|
on.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Netscape Communicator folder, double-click the Modem Setup icon.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>When the Modem Setup window opens, the program automatically attempts to identify the modem installed on your computer. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>If Modem Setup identifies your modem correctly, click the
|
|
Use This Modem button.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>If Modem Setup incorrectly identifies your modem, click
|
|
the Choose From List button to specify your modem manually. Modem Setup presents you
|
|
with a list of modem manufacturers and a list of modem models and speeds. Select
|
|
your modem manufacturer and model from the lists and click Use This Modem. If your modem
|
|
manufacturer or model isn't displayed in the lists, select the manufacturer "Generic"
|
|
and the model that best approximates the speed of your new modem. Click Use This Modem.</LI>
|
|
</OL>
|
|
|
|
<P>After you finish using Modem Setup, delete any modem configurations that you no
|
|
longer need from FreePPP. To delete a modem configuration, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Modems tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Modems tab, select the configuration you want to delete from the list
|
|
on the left and click Delete.</LI>
|
|
</OL>
|
|
|
|
<P>If you want to make changes to a modem configuration already in FreePPP, follow
|
|
these steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Modems tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Modems tab, select the configuration you want to edit from the list on
|
|
the left and click Edit.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Location Configuration Dialog that opens, fill in or edit the text boxes
|
|
as necessary.</LI>
|
|
</OL>
|
|
|
|
<P>If you have more than one dialing location configuration stored FreePPP, be sure
|
|
that you use the Using pop-up menu in the FreePPP Dialer window to specify the modem
|
|
that is actually connected to your computer.</P>
|
|
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#expand_window">Expanding the FreePPP Dialer window</A><BR>
|
|
</A><A HREF="#modem_dialog">Modem Configuration Dialog</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="connection_script"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Using a Connection Script</B></P>
|
|
|
|
<P>If your Internet service provider requires you to use a
|
|
connection script when connecting to your account, you can specify the script in
|
|
the Account Configuration Dialog. Your provider must provide you with the script
|
|
to use. The instructions below cover only how you enter the script into FreePPP.</P>
|
|
|
|
<P>To enter a connection script for an account, follow these
|
|
steps:</P>
|
|
|
|
<OL>
|
|
<LI>In the FreePPP Dialer expanded window, click the Accounts tab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Accounts tab, select the appropriate account configuration from the list
|
|
on the left and click Edit.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the Account Configuration Dialog that opens, click the Account subtab.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>From the Connect pop-up menu, select Using Connection Script. Then click the
|
|
Edit Connection Script button below the pop-up menu.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>In the dialog that opens, follow your provider's instructions for entering the
|
|
connection script.</LI>
|
|
</OL>
|
|
|
|
|
|
<TABLE BORDER="0">
|
|
<TR>
|
|
<TD ALIGN="RIGHT" VALIGN="TOP">
|
|
<P ALIGN="RIGHT"><FONT COLOR="#FF1100"><B> See also:</B></FONT>
|
|
</TD>
|
|
<TD><A HREF="#expand_window">Expanding the FreePPP Dialer window</A><BR>
|
|
</A><A HREF="#script_dialog">Edit Connection Script Dialog</A></TD>
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="ip_info"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Entering TCP/IP Information</B></P>
|
|
|
|
<P>In FreePPP, there are two ways that you can enter TCP/IP
|
|
information.</P>
|
|
|
|
<UL>
|
|
<LI>You can select Open TCP/IP from the Stuff Menu in the FreePPP Dialer window.
|
|
When you do so, FreePPP launches either MacTCP or the TCP/IP Control Panel used with
|
|
Open Transport.</LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>You can define a domain name and DNS server addresses for a specific account
|
|
in the FreePPP Account Configuration Dialog, in the Options subtab. If you use this
|
|
method, your system uses this domain and DNS information whenever you connect to
|
|
the associated account.</LI>
|
|
</UL>
|
|
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="menus_windows"></A>
|
|
|
|
<HR SIZE="4" NOSHADE>
|
|
|
|
<P><B>FreePPP Menus and Windows</P></B>
|
|
|
|
<P>The Help topics in this section provide illustrations of
|
|
the various menus and windows found in FreePPP, and define the settings, text boxes,
|
|
checkboxes, and radio buttons found in each window.</P>
|
|
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="dialer"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>FreePPP Dialer Window</B></P>
|
|
|
|
<P>The FreePPP Dialer window lets you control all aspects of
|
|
your connection. When you first open FreePPP Dialer, the window shown below appears
|
|
on your screen.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp2.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>Connect/Disconnect button.</P></B>
|
|
|
|
<P>Use this button to manually initiate a connection to your
|
|
account and disconnect from your account.</P>
|
|
|
|
<P><B>Status icon and status text</P></B>
|
|
|
|
<P>Refer to the status icon and status text to determine whether
|
|
you are currently connected to your account. When you are connected, the status icon,
|
|
a globe, starts to spin. The status text tells you that you are connected and how
|
|
long the connection has been in place.</P>
|
|
|
|
<P><B>Connection preference menus</P></B>
|
|
|
|
<P>Use these three pop-up menus to select what account you
|
|
want to connect to, what location you are connecting from, and what modem you want
|
|
to use when connecting. The items in each of the pop-up menus correspond to the account,
|
|
dialing location, and modem configurations stored in FreePPP.</P>
|
|
|
|
<P><B>Triangle icon</P></B>
|
|
|
|
<P>Click the triangle icon to expand the FreePPP Dialer window.</P>
|
|
|
|
<P><B>Information icon</P></B>
|
|
|
|
<P>Click the information icon to see details about your connection,
|
|
such as your current IP address, the IP address of the server you are connected to,
|
|
and your connection's throughput.</P>
|
|
|
|
<P><B>Help icon</P></B>
|
|
|
|
<P>Clicking the Help icon launches Communicator and opens this
|
|
help file in a browser window.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="dialer1"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>FreePPP Dialer Window (Expanded)</B>
|
|
</P>
|
|
|
|
<P>When you click the triangle icon in the FreePPP Dialer window,
|
|
the window expands to reveal the "tabs" where you can add, edit, or delete
|
|
information about account, dialing location, and modem configurations.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp3.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>General Tab</P></B>
|
|
|
|
<P>The General tab lets you specify global connection settings for FreePPP.</P>
|
|
|
|
<P><B>Accounts Tab</P></B>
|
|
|
|
<P>The Accounts tab lets you edit information about specific account configurations.</P>
|
|
|
|
<P><B>Locations Tab</P></B>
|
|
|
|
<P>The Locations tab lets you edit information about specific dialing location configurations.</P>
|
|
|
|
<P><B>Modems Tab</P></B>
|
|
|
|
<P>The Modems tab lets you edit information about specific modem configurations.</P>
|
|
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="general_tab"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>General Tab</P></B>
|
|
|
|
<P>The General tab lets you specify global connection settings for FreePPP. Each
|
|
is described below.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp3.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>Allow applications to open connection</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want to automatically connect to your Internet
|
|
account when you launch Netscape Navigator or another application. ("Checked"
|
|
recommended)
|
|
|
|
<P><B>Disconnect if idle for...</B></P>
|
|
|
|
<P>Use this pop-up menu to select the amount of time that FreePPP allows your connection to remain open if you are not using it. FreePPP monitors whether data is being sent back and forth between your computer and the Internet and begins timing the "idle" time whenever no data is being sent or received. If the idle time reaches the interval you specify in the pop-up menu, FreePPP automatically disconnects. This feature can help you save money by minimizing the amount of time your phone line is being used.</P>
|
|
|
|
<P><B>Check line state when connected</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP to check the status of your
|
|
connection every two minutes. When this checkbox is checked, if FreePPP finds that your connection unexpectedly closed, it will try to reconnect automatically.("Checked" recommended)</P>
|
|
|
|
<P><B>Show alerts during connect and disconnect</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP to display alerts that inform
|
|
you of the status of your connection and confirm your actions in FreePPP.</P>
|
|
|
|
<P><B>On connect, open FreePPP Dialer application</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want the FreePPP Dialer window to open whenever
|
|
a connection is established. ("Checked" recommended)</P>
|
|
|
|
<P><B>On connect, open "Netscape Communicator"</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP Dialer to open Communicator whenever it establishes a connection to your Internet account.</P>
|
|
|
|
<P><B> Open TCP/IP...</P></B>
|
|
|
|
<P>Click this button if you want tos open the Open Transport TCP/IP Control Panel to work with your TCP/IP configuratons.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="accounts_tab"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>Accounts Tab</B>
|
|
</P>
|
|
|
|
<P>The Accounts tab lets you edit information about specific account configurations.
|
|
To add, edit, or delete information about a specific account, select the account
|
|
from the list on the left of the tab and click the appropriate button on the right.
|
|
The tab is shown below.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp4.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
<P><B>Accounts List</P></B>
|
|
|
|
<P>Select a configuration from the list. All of the account configurations currently
|
|
stored in FreePPP are displayed in this list.</P>
|
|
|
|
<P><B>Edit</P></B>
|
|
|
|
<P>Click Edit to open the selected configuration's Account Configuration Dialog.</P>
|
|
|
|
<P><B>New</P></B>
|
|
|
|
<P>Click New to open a blank Account Configuration Dialog.</P>
|
|
|
|
<P><B>Duplicate</P></B>
|
|
|
|
<P>Click Duplicate to open a copy of the selected configuration's Account Configuration
|
|
Dialog.</P>
|
|
|
|
<P><B>Delete</P></B>
|
|
|
|
<P>Click Delete to delete the selected configuration.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="account_dialog"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>FreePPP Account Configuration Dialog</B>
|
|
</P>
|
|
|
|
<P>The Account Configuration Dialog displays all information
|
|
stored in FreePPP about a specific account configuration. The dialog is composed
|
|
of three subtabs: Account, Dialup, and Options.</P>
|
|
|
|
<P><B>Account Subtab</P></B>
|
|
|
|
|
|
<IMG SRC="Images/fppp5.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
<P>Account Name</P>
|
|
|
|
<P>In the text box, enter a name for the account you are creating. If you are editing
|
|
an existing account, you can use this box to change the account's name, if you wish.
|
|
The name you choose appears as a list item in the Connect To pop-up menu in the FreePPP
|
|
Dialer window.</P>
|
|
|
|
<P>Connect: Directly</P>
|
|
|
|
<P>Choose this menu item if you want FreePPP to automatically log you in to your
|
|
account when it connects, using your account login name and password.</P>
|
|
|
|
<P>Connect: Using Connection Script</P>
|
|
|
|
<P>Choose this menu item if you want to connect to your account using a connection script.</P>
|
|
|
|
<P>To create or edit your connection script, click the "Edit connection script"
|
|
button. If you aren't sure how to create or edit your connection script for an account,
|
|
contact your Internet service provider.</P>
|
|
|
|
<P>Connect: Using Terminal Window</P>
|
|
|
|
<P>Choose this menu item if you want to connect to your account using a terminal-emulation
|
|
window. This allows you to manually log in to your account when connecting.</P>
|
|
|
|
<P>Connect: Manually</P>
|
|
|
|
<P>Choose this menu item if you want to connect to your account by dialing and logging
|
|
in manually.</P>
|
|
|
|
<P>Edit connection script</P>
|
|
|
|
<P>Click this button to open a dialog box where you can create or edit a connection
|
|
script. Not enabled unless you select Connection Script from the Connect pop-up menu,
|
|
above.</P>
|
|
|
|
<P>User name and Password</P>
|
|
|
|
<P>In these text boxes, enter your user name (login name) and password for your account.
|
|
Be sure to type carefully, using uppercase and lowercase letters as necessary, and
|
|
make sure Caps Lock is off.</P>
|
|
|
|
<P>If you leave this text box empty, FreePPP asks you to supply this information
|
|
when connecting to your account.</P>
|
|
|
|
<P>Reconnect automatically if connection drops</P>
|
|
|
|
<P>Check this checkbox if you want FreePPP Dialer to attempt to automatically reconnect to your account if the connection you are using is suddenly lost, or "dropped". Such sudden disconnections can happen because of noise on phone lines, problems on your provider's server, interruptions by services such as Call Waiting (if you have Call Waiting), or other causes.</P>
|
|
|
|
|
|
<P><B>Dialup Subtab</P></B>
|
|
|
|
|
|
<IMG SRC="Images/fppp6.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
<P>The dialup subtab lets you enter up to three dialing configurations for an account. FreePPP Dialer always dials the Main Number configuration first. If that number is busy, it dials the Alernate Number 1 configuration, followed by the Alternate Number 2 configuration. </P>
|
|
|
|
<P>The fields in each configuration are described below.</P>
|
|
|
|
<P>Area code</P>
|
|
|
|
<P>In the text box, enter the area code of the dial-up access number for the account
|
|
you selected. Do not include prefixes, dialing codes, or any special characters.
|
|
This field is for the area code only.</P>
|
|
|
|
<P>Phone number</P>
|
|
|
|
<P>In the text box, enter the phone number that you dial to connect with the account
|
|
(its dial-up access number).Do not include the area code, prefixes, or dialing codes
|
|
in this field. It is for the phone number only.</P>
|
|
|
|
<P>Dial area code</P>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP to dial the area code no matter
|
|
what, even if is the same area code as the Location from which you are dialing.</P>
|
|
|
|
<P>Dial as long distance</P>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP to dial a long distance prefix,
|
|
such as "1", before dialing the area code and number of your account.</P>
|
|
|
|
<P>To define the prefix, go to the Locations tab and select the Location you want
|
|
to use, then click the edit button. Enter the prefix in the text box labeled "Long
|
|
distance prefix.</P>
|
|
|
|
<P><B>Options Subtab</P></B>
|
|
|
|
|
|
<IMG SRC="Images/fppp7.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
<P>Domain name</P>
|
|
|
|
<P>In the text box, enter the domain name of your provider's domain name server (for
|
|
example, dns.providername.com). If you aren't sure about the domain name, call your
|
|
provider. You must have this information to use the Internet.</P>
|
|
|
|
<P>Primary and Secondary DNS</P>
|
|
|
|
<P>In the text boxes, enter the addresses of your provider's primary and secondary
|
|
(optional) DNS servers. If you aren't sure about the DNS server addresses, call your
|
|
provider. You must have this information to use the Internet.</P>
|
|
|
|
<P>Configure OT TCP/IP for this Account</P>
|
|
|
|
<P>Check this checkbox if your system is using Apple's Open Transport networking software and you want FreePPP Dialer to automatically set up a TCP/IP configuration in Open Transport for this account. </P>
|
|
|
|
<P>If you have more than one Internet account, this feature enables you to automatically switch the active OT TCP/IP configuration when you switch accounts, so you don't need to open the TCP/IP Control Panel to do so.</P>
|
|
|
|
<P>IP address</P>
|
|
|
|
<P>Many providers assign IP addresses dynamically as users connect. If your provider
|
|
assigns IP addresses in this way, select the "Assigned by PPP server" radio
|
|
button.</P>
|
|
|
|
<P>If your provider already assigned you a permanent, unique IP address, (for example
|
|
123.45.123.45), select the lower radio button and enter your IP address into the
|
|
text box.</P>
|
|
|
|
<P>If you aren't sure about which radio button to select, choose "Assigned by PPP server" or contact your provider.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="script_dialog"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>Edit Connection Script Dialog</B>
|
|
</P>
|
|
|
|
<P>Use the connection script dialog to enter a connection script
|
|
that you want FreePPP to use when connecting to the related account.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp8.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
<P><B>Do</P></B>
|
|
|
|
<P>Use the Do pop-up menu items to select the action associated with the Text textboxes
|
|
on the right of the Do menu. Choices are Send and Wait For.</P>
|
|
|
|
<P><B>Text</P></B>
|
|
|
|
<P>Use the Text textboxes to specify the alpha-numeric characters subject to the
|
|
action defined in the Do menu to the left of each textbox.</P>
|
|
|
|
<P><B>Return</P></B>
|
|
|
|
<P>Check a Return checkbox to add a return character at the end of the line of text
|
|
specified in Text.</P>
|
|
|
|
<P><B>Wait Timeout</P></B>
|
|
|
|
<P>Set the Wait Timeout to the desired number of seconds. </P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="locations_tab"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>Locations Tab</B>
|
|
</P>
|
|
|
|
<P>The Locations tab lets you edit information about specific dialing location configurations.</P>
|
|
|
|
<P>To add, edit, or delete information about a specific dialing location, select the
|
|
location from the list on the left of the tab and click the appropriate button on
|
|
the right. The tab is shown below.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp9.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>Locations List</P></B>
|
|
|
|
<P>Select a configuration from the list. All of the dialing location configurations
|
|
currently stored in FreePPP are displayed in this list.</P>
|
|
|
|
<P><B>Edit</P></B>
|
|
|
|
<P>Click Edit to open the selected configuration's Location Configuration Dialog.</P>
|
|
|
|
<P><B>New</P></B>
|
|
|
|
<P>Click New to open a blank Location Configuration Dialog.</P>
|
|
|
|
<P><B>Duplicate</P></B>
|
|
|
|
<P>Click Duplicate to open a copy of the selected configuration's Location Configuration
|
|
Dialog.</P>
|
|
|
|
<P><B>Delete</P></B>
|
|
|
|
<P>Click Delete to delete the selected configuration.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="location_dialog"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>FreePPP Location Configuration Dialog</B>
|
|
</P>
|
|
|
|
<P>The Location Configuration Dialog displays all information
|
|
stored in FreePPP about a specific dialing location configuration.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp10.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>Location name</P></B>
|
|
|
|
<P>In the text box, enter a name for the location you are creating. If you are editing
|
|
an existing location, use this box to change the name of the location, if you wish.
|
|
The name you choose appears as a list item in the From pop-up menu in the FreePPP
|
|
Dialer window.</P>
|
|
|
|
<P><B>Area code</P></B>
|
|
|
|
<P>In the text box, enter the area code of the location that you are dialing from
|
|
or creating. Do not include prefixes, dialing codes, or any special characters. This
|
|
field is for the area code only.</P>
|
|
|
|
<P><B>Long distance prefix</P></B>
|
|
|
|
<P>In the text box, enter the prefix that you want FreePPP to dial, such as "1",
|
|
if the account you are connecting to is long distance. Do not include other prefixes
|
|
or numbers in this text box. It is for the long distance prefix only.</P>
|
|
|
|
|
|
<P>When you tell FreePPP to connect to your account, it first determines whether to
|
|
dial the area code as part of the dial-up access number. It does this by comparing
|
|
the "Area code" setting in the Accounts tab--which represents where you
|
|
are calling-- with the "Area code" setting in the Locations tab--which
|
|
represents where you are calling from. If the two area codes match, FreePPP assumes
|
|
that it is not necessary to dial the area code when connecting.</P>
|
|
|
|
<P>This pop-up menu lets you control what action FreePPP takes if the two area codes
|
|
do not match.</P>
|
|
|
|
<P>Normally, the "Dial long distance prefix before account area code" menu
|
|
item would be selected. However, depending on your location, you might want to select
|
|
one of the other menu items.</P>
|
|
|
|
<P><B>Dial prefix</P></B>
|
|
|
|
<P>In this text box, enter any numbers that FreePPP is to dial before dialing the
|
|
account phone number, when connecting from this Location. Examples of such a prefixes
|
|
are a number for accessing an outside line and turning off Call Waiting.</P>
|
|
|
|
<P><B>Long distance access code</P></B>
|
|
|
|
<P>In this text box, enter any number that you want FreePPP to dial between the dial
|
|
prefix and the account phone number. This box can be used to enter the access number
|
|
of your long distance carrier, for example. If you wish the modem to pause, enter
|
|
a comma in the number string where you want the modem to pause.</P>
|
|
|
|
<P><B>Dial suffix</P></B>
|
|
|
|
<P>In this text box, enter any numbers that you want FreePPP to dial after dialing
|
|
your account dial-up access number. If you use a numerical code or authentication
|
|
PIN for your long distance calls, this is where you could enter that information.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="modems_tab"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>Modems Tab</B>
|
|
</P>
|
|
|
|
<P>The Modems tab lets you edit information about specific dialing location configurations.
|
|
To add, edit, or delete information about a specific modem, select the modem from
|
|
the list on the left of the tab and click the appropriate button on the right. The
|
|
tab is shown below.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp11.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
<P><B>Modem Configurations List</P></B>
|
|
|
|
<P>Select a configuration from the list. All of the dialing location configurations
|
|
currently stored in FreePPP are displayed in this list.</P>
|
|
|
|
<P><B>Edit</P></B>
|
|
|
|
<P>Click Edit to open the selected configuration's Modem Configuration Dialog.</P>
|
|
|
|
<P><B>New</P></B>
|
|
|
|
<P>Click New to open a blank Modem Configuration Dialog.</P>
|
|
|
|
<P><B>Duplicate</P></B>
|
|
|
|
<P>Click Duplicate to open a copy of the selected configuration's Modem Configuration
|
|
Dialog.</P>
|
|
|
|
<P><B>Delete</P></B>
|
|
|
|
<P>Click Delete to delete the selected configuration.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="modem_dialog"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>FreePPP Modem Configuration Dialog</B>
|
|
</P>
|
|
|
|
<P>The Location Configuration Dialog displays all information
|
|
stored in FreePPP about a specific dialing location configuration.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp12.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>Modem config name</P></B>
|
|
|
|
<P>In the text box, enter the name of the modem configuration that you are creating.
|
|
If you are editing an existing modem configuration, you can use this box to change
|
|
the name of the modem configuration, if you wish. The name you choose appears as
|
|
a list item in the Using pop-up menu in the FreePPP Dialer window.</P>
|
|
|
|
<P><B>Connected to</P></B>
|
|
|
|
<P>In the pop-up menu, select the port to which your modem is connected. If you aren't
|
|
sure, look in the back of your Macintosh. The modem port is marked with a telephone
|
|
receiver icon. The printer port is marked with a printer icon.</P>
|
|
|
|
<P><B>Port speed</P></B>
|
|
|
|
<P>In the pop-up menu, select the port speed that you want to use when connected.
|
|
The port speed should be set as high as possible, but not higher than your Macintosh
|
|
and modem are capable of supporting.</P>
|
|
|
|
<P>The fastest port speed supported for most 14.4 Kbps modems is 57,600 bps. For
|
|
28.8K/33.6 Kbps modems, the fastest is 115,200 bps (some support 230,400 bps, but
|
|
most do not). Unless you have a Mac with the GeoPort Serial Architecture (Quadra
|
|
660AV/840AV or Power Macintosh 6100/7100/7200/7500/7600/8500/9500) or a serial board
|
|
capable of supporting faster speeds, do not select a port speed higher than 115,200
|
|
bps.</P>
|
|
|
|
<P><B>Flow control</P></B>
|
|
|
|
<P>In the pop-up menu, select the method you want to use for handling flow control
|
|
(hardware handshaking) between your Macintosh and your modem.</P>
|
|
|
|
<P>CTS & RTS (DTR) is the most common setting. CTS Only is the second most common
|
|
setting.
|
|
|
|
<P><B>Dial type</P></B>
|
|
|
|
<P>In the pop-up menu, select whether to use tone or pulse dialing when connecting.
|
|
Tone dialing, used by push-button telephones, is suitable for most phone lines. However,
|
|
some phone lines still require pulse dialing, an older dialing method used by rotary
|
|
telephones.</P>
|
|
|
|
<P><B>Speaker enabled</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want your modem's speaker to be turned on
|
|
while connecting. ("Checked" recommended)</P>
|
|
|
|
<P><B>Hang up on disconnect</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP to hang up the phone when a
|
|
PPP session ends. ("Checked" recommended)</P>
|
|
|
|
<P><B>Performa internal modem</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want to use the sound input channel on a
|
|
Performa 5xxx or 6xxx models while online (with an internal Global Village modem).
|
|
Note that this option turns off the sound on your modem while the modem is connecting.</P>
|
|
|
|
<P><B>Long re-dial delay</P></B>
|
|
|
|
<P>Check this setting's checkbox if you want FreePPP to wait one minute between redial
|
|
attempts (if the line that you are trying to connect to is busy). When the checkbox
|
|
is not checked, FreePPP attempts to redial after a few seconds.</P>
|
|
|
|
<P><B>Fast modem initialization</P></B>
|
|
|
|
<P>Check this setting's checkbox if you don't want FreePPP to pause for one second
|
|
after initializing the modem, before starting to dial.</P>
|
|
|
|
<P>If you are using an internal PowerBook modem or another modem that requires a
|
|
delay after initialization, do not check this box.</P>
|
|
|
|
<P><B>Modem init string settings</P></B>
|
|
|
|
<P>Select whether you want FreePPP to autodetect your modem's initialization string.
|
|
If you want to have FreePPP decide the initialization string, select the "AutoDetect
|
|
init string" radio button.</P>
|
|
|
|
<P>If you want to specify the initialization string manually, select the "Use"
|
|
radio button and enter the string your want to use in the text box.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="info_window"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P>
|
|
<B>FreePPP Information Window</B>
|
|
</P>
|
|
|
|
<P>The FreePPP Information window displays technical information
|
|
about your connection.</P>
|
|
|
|
|
|
<IMG SRC="Images/fppp14.gif" ALIGN="BOTTOM" BORDER="0">
|
|
|
|
|
|
<P><B>IP Address</P></B>
|
|
|
|
<P>Refer to this field to determine the current IP address
|
|
of your computer.</P>
|
|
|
|
<P><B>Server Address</P></B>
|
|
|
|
<P>Refer to this field to determine the IP address of the server
|
|
you are currently connected to.</P>
|
|
|
|
<P><B>Tx Activity and Rx Activity</P></B>
|
|
|
|
<P>Refer to these fields to see a graphical representation
|
|
of how fast data is being transmitted and received by your system.</P>
|
|
|
|
<P><B>Best Throughput</P></B>
|
|
|
|
<P>Refer to these fields to determine the best data-transfer
|
|
rate for transmit and receive in the current connection.</P>
|
|
|
|
<P><A HREF="#contents"><FONT SIZE="2">[CONTENTS]</FONT></A></P>
|
|
|
|
|
|
<A NAME="troubleshooting"></A>
|
|
|
|
<HR SIZE="4" NOSHADE>
|
|
|
|
<P><B>Troubleshooting</P></B>
|
|
|
|
<P>If you are having trouble using the FreePPP Dialer, refer to the topics
|
|
below for help isolating and resolving the problem.</P>
|
|
|
|
<UL>
|
|
<LI><A HREF="#troubleshooting1">I'm having trouble connecting to the Internet</A></LI>
|
|
|
|
<spacer type=vertical size=2>
|
|
|
|
<LI><A HREF="#troubleshooting2">No Dial Tone Present on Telephone Line</A></LI>
|
|
|
|
<spacer type=vertical size=2>
|
|
|
|
<LI><A HREF="#troubleshooting4">Repeated DNS Errors in Communicator</A></LI>
|
|
</UL>
|
|
|
|
|
|
|
|
|
|
|
|
<A NAME="troubleshooting1"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>I'm having trouble connecting to the Internet</B></P>
|
|
|
|
<P>These tips can help you resolve minor problems:</P>
|
|
|
|
<UL>
|
|
<LI>Make sure your modem is installed, connected properly, and turned on. If you
|
|
are not sure whether your modem is set up correctly, set up your modem using the Netscape Modem Setup tool in the Netscape Communicator folder.</LI>
|
|
|
|
|
|
<P>Make sure that your modem is connected properly. Look in your modem's documentation for details. In general, for <B>external modems</B>, one cable goes from the modem to the telephone wall jack, another cable goes from the modem to the telephone itself, and a third cable goes from the modem to the back of your computer, usually into the modem port (the modem port is sometimes marked by a telephone icon). On some modems, a power cord reaches from the modem to the wall power socket. Make sure all cables and the power cord are plugged in firmly. <P>
|
|
|
|
|
|
<P>Verify that your modem was installed properly. Most <B>internal modems</B> include special software that needs to be installed on your computer. If you are not sure about whether your modem includes special software, look in the owner's manual of your modem. If you aren't sure whether the software is present on your computer, reinstall the software according to the manufacturer's instructions.</P>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Check to make sure FreePPP Dialer is correctly dialing the phone number of your Internet service provider. You can see the number that FreePPP is dialing in the FreePPP Dialer window. </LI>
|
|
|
|
<P>If FreePPP Dialer is not dialing correctly, first check to make sure the correct account, location, and modem are selected in the "Connect to:", "From:", and "Using" pop-up menus in the FreePPP Dialer window. </P>
|
|
|
|
<P>Next, open the Locations tab in the FreePPP Dialer expanded window. Select the location you are connecting from and click Edit. Check the phone number and area code and the pop-up menu that tells FreePPP Dialer what to do if the area code of your location doesn't match the area code of your account. Normally, you would select "Dial long distance prefix before account area code" item. </P>
|
|
|
|
<P>Finally, open the Accounts tab. Select the account you are connecting to and click Edit. Make sure you entered the phone number and area code correctly.</P>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>If you need to use special dialing prefixes or codes at your location--to turn off Call Waiting or to access an outside line before dialing, for example--be sure that the information is correctly entered for your current location. </LI>
|
|
|
|
<P>Open the Locations tab in the FreePPP Dialer expanded window. Select the location you are connecting from and click Edit. Check the "Dial prefix" text box. The number you dial to access an outside line should be listed first, followed by a comma. Listed next should be the code you use to turn off Call Waiting, followed by a comma (a comma tells FreePPP Dialer to pause momentarily).</P>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that your phone line has a normal dial tone.
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that no other programs are using your connection software.
|
|
</UL>
|
|
|
|
<P>If your modem is dialing correctly but you can't connect, your provider's server might be busy.</P>
|
|
|
|
|
|
<P><A HREF="#troubleshooting">[TROUBLESHOOTING]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
<A NAME="troubleshooting2"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>No Dial Tone Present on Telephone Line</B></P>
|
|
|
|
<P>If your connection software tells you that your phone line doesn't have a dial tone,
|
|
here are some tips:</P>
|
|
|
|
<UL>
|
|
<LI>If you use a voice messaging system provided by a phone company and your modem
|
|
uses your regular phone line, you might need to get your messages before you can
|
|
connect to your Internet account.</LI>
|
|
|
|
|
|
<P>
|
|
Some voice messaging systems alert you to the fact that you have new messages
|
|
by changing the ordinary dial tone of your phone to a "flashing" dial tone
|
|
(an on-off-on-off dial tone). When this happens, your modem, not being able to detect
|
|
an ordinary dial tone, cannot dial out. The solution is to get your new messages.
|
|
</P>
|
|
|
|
|
|
<P>
|
|
When you have heard and acted on all of your new messages, your normal, continuous
|
|
dial tone will be restored and you can connect to the Internet.
|
|
</P>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Pick up the receiver of your phone and see if you can hear the dial tone. If
|
|
you can't, then another telephone on the same line might be off the hook, or there
|
|
might be something wrong with your telephone line. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Make sure that your phone line is plugged securely into your modem.</LI>
|
|
</UL>
|
|
|
|
|
|
<P><A HREF="#troubleshooting">[TROUBLESHOOTING]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
<A NAME="troubleshooting4"></A>
|
|
|
|
<HR NOSHADE>
|
|
|
|
<P><B>Repeated DNS Errors in Communicator</B></P>
|
|
|
|
<P>If you have more than one Internet account and are having trouble accessing Web sites or using email because of DNS errors, check to make sure the correct TCP/IP configuration is active in the TCP/IP Control Panel (for systems using Apple's Open Transport networking software only).</P>
|
|
|
|
<P>To check the active TCP/IP configuration, follow these steps:</P>
|
|
|
|
<OL>
|
|
<LI>Open your system's TCP/IP Control Panel. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Choose Configurations from the File menu. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Select the configuration you want to use--that of your Internet account--and click Make Active. </LI>
|
|
|
|
<spacer type=vertical size=4>
|
|
|
|
<LI>Close the TCP/IP Control Panel.</LI>
|
|
</OL>
|
|
|
|
|
|
<P><A HREF="#troubleshooting">[TROUBLESHOOTING]</A><BR>
|
|
<A HREF="#contents">[CONTENTS]</A></P>
|
|
|
|
|
|
|
|
|
|
</BODY>
|
|
|
|
</HTML>
|